Flipdish vs. Spoonfed Comparison


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About Founded in 2015, Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. Today, Flipdish is a global business with more than 7,500 customers in 32 countries generating order revenues in excess of €250m. Those customers include some of the leading brands in the industry including Cojean, Subway, Base Pizza and Bombay Pantry.	About Spoonfed is an intuitive, cloud-based, food order management solution for meetings and conferences. A global system, highly configurable for simple and complex contracts, with a range of business use cases to drive revenue. Empower your customers through online, mobile responsive, ordering and order management; View/edit/repeat/cancel order functionality within customer’s profile – no need to call the catering team; Allergens/nutritional information viewable – with option to add notes. Group Ordering enables individual requests as part of a larger order, with meals separately wrapped for contactless pickup/delivery. Our ‘best in class’ ordering experience is undergirded by Back of House reporting with comprehensive, end-to-end order management system for catering teams. Highly responsive support and onboarding from teams in USA and UK. Eliminate mistakes, save time for both customers and catering teams with a Streamlined production data ensuring accurate orders are out on time.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Hospitality Industry	Audience FSM companies, Corporate Caterers, Retail and Restaurant chains/franchises, Social Enterprise Caterers
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Varied price tariffs available Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.4 / 5 design 3.9 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Takes the hassle of setting up and maintaining Apps and online ordering Site. They also offer a multitude of marketing packages and alternate ordering platforms for customer convenience. - Low commission - Full control of the site, menu and settings - Ease of use - Good support - Customers details can be easily obtained to contact them Best for customer service. A good platform to order food online. Payment is prompt. A good first step for online orders. Customers who use it seem to like it. Customer service. Easy and fast way for customers to order. Accept all kind of payments. Fare commission. Cons Sometimes a bit lacking on the maintenance and updating of the Sites. They charge Cash customers the same processing fee as credit on top of the commission from the restaurant partner. - Unable to control specials and promotions - Can’t press ‘ on its way’ - Must do your own promotion - Hard to get customers to move to the FlipDish site from other platforms - Must pay for Apple app. Set up - Account managers can be very helpful or not helpful at all. N/A. High turnover of staff. This makes it hard to build a working relationship. Some discount options that I need for my restaurant but it is not something negative from Flipdish as it is very complicated from my side with specific days and times of the day who need to be changed automatically.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Flipdish Founded: 2015 Ireland www.flipdish.com	Company Information Spoonfed Founded: 2010 United Kingdom getspoonfed.com
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Categories Cloud Kitchen Management Supported Food Delivery Supported Food Service Management Supported Online Ordering Supported Restaurant Management Supported Restaurant POS Supported	Categories Catering Supported Delivery Management Supported Food Service Management Supported Payment Processing Supported Restaurant Inventory Management Supported Restaurant Management Supported
Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Not Supported Inventory Management Not Supported Kitchen Management Not Supported Menu Management Not Supported Payroll Management Not Supported Point of Sale (POS) Not Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Not Supported Table Management Not Supported Wait List Management Not Supported Waitstaff Management Not Supported Show More Features Food Delivery Features Delivery Tracking Not Supported Dispatch Management Not Supported For Restaurants Not Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Online Ordering Features Integrated Gift Cards Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Supported White-Label Supported Restaurant POS Features Delivery Management Not Supported Gift Card Management Not Supported Inventory Management Not Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Not Supported Reporting/Analytics Supported Separate Checks Not Supported Split Checks Not Supported Table Management Not Supported Tips Management Not Supported	Food Service Management Features Costing Supported For Cafeterias Supported For Healthcare Facilities Supported Free / Reduced Meals Supported Inventory Management Not Supported Menu Planning Supported Nutritional Analysis Supported Online Payments / Funding Supported Point of Sale (POS) Supported Purchasing Not Supported Recipe Management Supported Schools Not Supported Tray Tracking Not Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Not Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Not Supported Table Management Not Supported Wait List Management Not Supported Waitstaff Management Not Supported Show More Features Catering Features Banquet Management Supported Billing & Invoicing Supported Booking Management Supported Calendar Management Supported Contract Management Supported Costing Supported Customer Database Supported Event Management Supported Facility Management Supported Inventory Management Supported Kitchen / Menu Management Supported Order Management Supported Quote Management Supported Recipe Management Supported Waitstaff Management Not Supported Delivery Management Features Customer Portal Supported Dispatch Management Supported Driver ETA Not Supported Driver Management Supported For Courier Services Supported For Freight Not Supported For Restaurants Supported Order Tracking Supported Routing Not Supported Scheduling Supported Signature Capture Not Supported Surveys & Feedback Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Not Supported Mobile Payments Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Supported Signature Capture Not Supported
Integrations DoorDash Supported BestPOS Supported Cluster POS Supported Deliverect Supported Digital Dining Supported EdgeServ POS Supported Epos Now Supported Google Analytics Supported Lightspeed Retail Supported Maitre'D POS Supported Presto Express Supported QuickPOS Supported SICAX Supported SmartTPV Supported SpotOn Supported TCPOS Supported Toast POS Supported Tookan Supported Touché POS Supported talech Supported Show More Integrations View All 185 Integrations	Integrations DoorDash Supported BestPOS Not Supported Cluster POS Not Supported Deliverect Not Supported Digital Dining Not Supported EdgeServ POS Not Supported Epos Now Not Supported Google Analytics Not Supported Lightspeed Retail Not Supported Maitre'D POS Not Supported Presto Express Not Supported QuickPOS Not Supported SICAX Not Supported SmartTPV Not Supported SpotOn Not Supported TCPOS Not Supported Toast POS Not Supported Tookan Not Supported Touché POS Not Supported talech Not Supported Show More Integrations View All 11 Integrations
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