Audience

Flex Catering is designed for caterers of all sizes, restaurants with off-premise operations, event and venue operators, foodservice management companies, and other organizations offering catering, events, or off-premise foodservice, including supermarkets, schools, healthcare facilities, hospitality groups, and venues.

About Flex Catering

Flex is an all-in-one catering management platform for restaurants, caterers, foodservice operators, and venues. It helps businesses manage their entire catering and off-premise operation, from online ordering and sales to production, payments, and delivery.

Built for both B2B and B2C workflows, Flex brings orders, events, venues, customers, menus, production, and financial management together in one system. Its fully customizable online ordering website can be tailored to match your branding.

Key features include online ordering, order and invoice management, event management, venue and room booking, proposals with e-signatures, customer and company accounts, menu and pricing management, gift cards, production management, delivery management, food costing, secure online payments, reporting and integrations.

Save time, improve efficiency, and grow your business with Flex. Book a demo today.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Flex Catering
Founded: 2018
Australia, United States of America
www.flexcateringhq.com

Videos and Screen Captures

Flex Catering Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Flex Catering Frequently Asked Questions

Q: What kinds of users and organization types does Flex Catering work with?
Q: What languages does Flex Catering support in their product?
Q: What kind of support options does Flex Catering offer?
Q: What other applications or services does Flex Catering integrate with?
Q: Does Flex Catering have a mobile app?
Q: What type of training does Flex Catering provide?
Q: What pricing for support is available for Flex Catering?
Q: What pricing for training is available for Flex Catering?

Flex Catering Product Features

Catering

Banquet Management Supported
Billing & Invoicing Supported
Booking Management Supported
Calendar Management Supported
Contract Management Supported
Costing Supported
Customer Database Supported
Event Management Supported
Inventory Management Supported
Kitchen / Menu Management Supported
Order Management Supported
Quote Management Supported
Recipe Management Supported
Waitstaff Management Supported
Facility Management Not Supported

Event Management

Badge Management Supported
Conferences / Conventions Supported
Room Block Management Supported
Social Media Promotion Supported
Surveys & Feedback Supported
Weddings / Parties Supported
Attendee Management Not Supported
Exhibit / Vendor Management Not Supported
Gamification Not Supported
Sponsorship Management Not Supported
Ticketing Not Supported
Volunteer Management Not Supported

Food Delivery

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Sales Trend Analysis Supported
Routing Not Supported
Supports Loyalty Program Not Supported

Food Service Distribution

Costing Supported
Customer Management Supported
Import / Export Management Supported
Inventory Management Supported
Order Management Supported
Picking & Routing Supported
Quotes / Estimates Supported
Lot Tracking Not Supported
Purchasing Not Supported
Traceability Not Supported
Vendor Management Not Supported
Warehouse Management Not Supported

Food Service Management

Costing Supported
For Healthcare Facilities Supported
Inventory Management Supported
Menu Planning Supported
Online Payments / Funding Supported
Recipe Management Supported
Schools Supported
For Cafeterias Not Supported
Free / Reduced Meals Not Supported
Nutritional Analysis Not Supported
Point of Sale (POS) Not Supported
Purchasing Not Supported
Tray Tracking Not Supported

Online Ordering

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Reporting / Analytics Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported
Push Notifications Not Supported
Rewards / Loyalty Program Not Supported

Restaurant Management

Billing & Invoicing Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Wait List Management Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Table Management Not Supported
Waitstaff Management Not Supported

Flex Catering Verified User Reviews

Write a Review
  • Innez T.
    Business Development Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent for our Catering Business!"

    Posted 2022-03-06

    Pros: Online ordering, CRM and order tracking to ensure we never miss a customer or opportunity.

    Cons: Easy to double up products and make the backend messy. A process needed to be put in place to ensure users are following the correct procedures.

    Overall: Renato has provided excellent customer service and made the transition from our previous software to Flex Catering a dream. The ticketing system for help is excellent and ensures any questions or problems are dealt with quickly and easily. Our customers love being able to order online as well as getting the best customer service possible, due to flex's great CRM and order tracking. We love Flex Catering for our business! Thank you!

    Read More...
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