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About

Flip CX is a voice AI platform that transforms traditional customer support phone channels by automating inbound calls with an Alexa-like conversational experience designed to resolve simple, repetitive customer requests without human agents. It specializes in industries with heavy call volumes, such as retail ecommerce, healthcare, and transportation, automating common inquiries like order status, returns, scheduling, billing questions, ride bookings, and more, and reducing missed calls and hold times. It arrives with preconfigured AI workflows and integrations, eliminating the need for coding or building call flows, and can be deployed quickly with tools that analyze existing call patterns (“Listen Mode”) and then activate automation intents based on real data. Flip integrates with existing telephony and CRM systems, supports over 80 native integrations, and offers analytics for customer satisfaction and revenue insights.

About

TrafficHive is an AI-powered marketing automation platform built to capture leads, respond instantly, book appointments, and automate follow-up across the customer journey. Its AI voice agents answer and qualify calls around the clock, while Instant Autorespond handles texts, web forms, and lead-platform inquiries in seconds using context-aware responses. Qualified leads can be placed directly on calendars or handed off to dispatch and sales systems, while automated sequences continue working leads that do not respond immediately. It combines lead capture and funnels, CRM and pipeline management, workflow automation, SMS and email communication, AI voice, reputation management, payments, and real-time reporting in one dashboard. Teams can build multi-channel workflows with triggers, actions, conditional logic, lead scoring, routing, and internal notifications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses with high call volume customer support channels that want to automate routine phone interactions using voice AI

Audience

Home service, trade, B2B, and appointment-based businesses seeking to capture, qualify, follow up with, and book more leads

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Flip
Founded: 2018
United States
flipcx.com

Company Information

TrafficHive
United States
traffichive.ai/

Alternatives

Alternatives

Categories

AI Receptionists Supported
AI Voice Agents Supported

Categories

AI Receptionists Supported
AI Voice Agents Supported

Integrations

Twilio Supported
Autofleet Supported
BigCommerce Supported
Clockwise Supported
Experity Supported
Flywheel Supported
FortiVoice Supported
Fulfil Supported
HubSpot CRM Supported
Influx Supported
Infocabs Supported
Linc Supported
POMS Supported
Qure4u Supported
ServiceTitan Not Supported
Spectrum Supported
Zoom Contact Center Supported
athenaOne Supported
eClinicalWorks Supported

Integrations

Twilio Supported
Autofleet Not Supported
BigCommerce Not Supported
Clockwise Not Supported
Experity Not Supported
Flywheel Not Supported
FortiVoice Not Supported
Fulfil Not Supported
HubSpot CRM Not Supported
Influx Not Supported
Infocabs Not Supported
Linc Not Supported
POMS Not Supported
Qure4u Not Supported
ServiceTitan Supported
Spectrum Not Supported
Zoom Contact Center Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported
Claim Flip and update features and information
Claim Flip and update features and information
Claim TrafficHive and update features and information
Claim TrafficHive and update features and information