vInteract

vInteract

Voxai Solutions
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About

FlashGrid's software solutions are designed to enhance the reliability and performance of mission-critical Oracle databases across various cloud platforms, including AWS, Azure, and Google Cloud. By enabling active-active clustering with Oracle Real Application Clusters (RAC), FlashGrid ensures a 99.999% uptime Service Level Agreement (SLA), effectively minimizing business disruptions caused by database outages. Their architecture supports multi-availability zone deployments, safeguarding against data center failures and local disasters. FlashGrid's Cloud Area Network software facilitates high-speed overlay networks with advanced high availability and performance management capabilities, while their Storage Fabric software transforms cloud storage into shared disks accessible by all nodes in a cluster. The FlashGrid Read-Local technology reduces storage network overhead by serving read operations from locally attached disks, thereby enhancing performance.

About

vInteract Cloud is a cloud-based Genesys Engage contact center solution built for companies who want a safe and secure cloud solution that is reliable (99.99%) and scales with your business. vInteract is fully customizable and managed in AWS and Azure secure tier 3 data centers. Voxai provides this robust cloud solution to businesses of all sizes as an open, scalable platform that delivers routing efficiencies via the sophisticated Genesys Engage routing engine. vInteract fulfills the requirements of the most complex enterprise contact centers with full omnichannel routing (agent, skills and predictive), advanced self-service, multimedia, analytics, workforce management and much more. Cloud components are deployed in an active/active configuration leveraging availability zones to ensure the highest service availability. Benefitting from AWS or Azure, our data centers are certified for SSAE-16, PCI, HIPAA, FEDRAMP, SOC and many other regulations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Database administrators in search of a solution to improve the high availability and performance of Oracle databases across cloud platforms

Audience

Companies and businesses searching for a cloud-based engage contact center solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FlashGrid
Founded: 2015
United States
www.flashgrid.io

Company Information

Voxai Solutions
Founded: 2005
United States
www.voxai.com/#!/page/vinteract/5c6eb21a93093476257d8a14

Alternatives

Alternatives

InteractionSync

InteractionSync

TTEC Digital
JustGoCloud

JustGoCloud

GoAutoDial
PureSocial

PureSocial

Sixbell

Categories

Categories

Integrations

AWS Marketplace
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
Oracle Database

Integrations

AWS Marketplace
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
Oracle Database
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