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About

Overcome the information chaos of your company. Know what your company knows. Integrate your data sources to create a central point for knowledge and help your team and customers find faster what they are looking for. Boost your company’ productivity by reducing up to 50% the time your employees waste on finding the information they need. Speed up your development and research process by using NLP. Start re-useing your knowledge and let your team stop doing the same job again and again. Your team keeps re-doing and re-writing reports and tasks. Doing the same job again and again without recycling the job previously done. You have analyzed and tested tones of solutions for a better knowledge sharing and management but none of them have really worked. On average, knowledge employees spend 24% of their working time, looking for information. Most of the time they don’t find what they are looking for.

About

With Mayday, your knowledge is centralized, harmonized and intelligently redistributed internally in your contact tools or externally in an intelligent FAQ, where your users need it. The multiplication of tools can seriously hinder knowledge management. Bring all the business knowledge together in a single solution and make Mayday knowledge base the unique source of truth for all your collaborators. Knowledge that is easy to find, even in the middle of customer interaction, because it is delivered directly into the advisor's workspace. AI-enhanced search engine and intelligent content suggestions to increase the speed and quality of your responses.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For companies searching for an AI knowledge integration and insight engine platform to boost productivity

Audience

Businesses looking for an omnichannel knowledge base platform that boosts their customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Flaps
Founded: 2019
Spain
getflaps.com

Company Information

Mayday
France
www.mayday.fr/

Alternatives

Alternatives

iEngage.ai

iEngage.ai

Aikon Labs

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Aircall
Egnyte
Freshdesk
Front
Genesys Cloud CX
Gmail
Google Drive
Intercom
Microsoft Dynamics 365
Odigo
Oracle Cloud CX
RingCentral Automatic Call Recording
Salesforce
Slack
Zendesk
Zoho CRM
iAdvize

Integrations

Aircall
Egnyte
Freshdesk
Front
Genesys Cloud CX
Gmail
Google Drive
Intercom
Microsoft Dynamics 365
Odigo
Oracle Cloud CX
RingCentral Automatic Call Recording
Salesforce
Slack
Zendesk
Zoho CRM
iAdvize
Claim Flaps and update features and information
Claim Flaps and update features and information
Claim Mayday and update features and information
Claim Mayday and update features and information