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About

Fixray is a maintenance tracking platform for hotels, event venues, and conference centres. Staff and guests can report faults with photos, video, or voice notes, including through QR-code forms, while managers review issues in a shared queue, assign work, set priorities, and track status. Fixers can update jobs and close them with completion photos, creating a record of the report, assignment, and resolution. The platform also supports recurring maintenance schedules, location-based reporting, analytics, and service-level tracking on eligible plans. Teams can use it in a browser through a progressive web app; an Android app is also available on Google Play. Plans include a free single-site tier and paid options with expanded reporting, scheduling, and multi-site features. It is designed for hotel and venue operations teams coordinating maintenance across shifts and departments.

About

The #1 platform to plan, track and optimize your maintenance for industry. Connect teams, tools, data, and processes to get critical insights, scale your maintenance program, and boost asset performance with iFactory. Sync communication between iFactory and SAP ERP (ECC or S4/HANA). Integrate record of all maintenance, costing, asset activities in SAP. Create purchase request from iFactory and complete PO in SAP. Sync SAP Material master to iFactory to track parts and inventory counts. Track and fix the productivity issues with Daily inspection reporting on work hours, Machine usages and additional business data collection. Reduce annual maintenance cost by 25% with well-planned PM schedules, follow-up process and detailed tracking on parts, labor. No paper printing or reduced administration efforts to maintain machine, compliance data, audit information.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels, event venues, conference centres

Audience

Enterprises interested in a solution to connect teams, tools, data, and processes to get critical insights

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Free
Log is free forever for one site, with up to 2 Managers and 2 Fixers. Track costs £59 per site/month, or £47 per site/month billed annually. Operate costs £129 per site/month, or £99 per site/month billed annually. Prices exclude VAT.
Free Version Supported
Free Trial Not Supported

Pricing

$200 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Fixray
Founded: 2026
United Kingdom
www.fixray.app

Company Information

iFactory
United States
ifactory.jrsinnovation.com

Alternatives

Alternatives

connectavo

connectavo

WAFIOS
AnyMaint

AnyMaint

Zorg Tech

Categories

Categories

Integrations

Microsoft Exchange Not Supported
Microsoft OneDrive Not Supported
Microsoft Power BI Not Supported
SAP ERP Not Supported
SAP HANA Not Supported

Integrations

Microsoft Exchange Supported
Microsoft OneDrive Supported
Microsoft Power BI Supported
SAP ERP Supported
SAP HANA Supported
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