OONEKEY

OONEKEY

OONE
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About

Fixray is a maintenance tracking platform for hotels, event venues, and conference centres. Staff and guests can report faults with photos, video, or voice notes, including through QR-code forms, while managers review issues in a shared queue, assign work, set priorities, and track status. Fixers can update jobs and close them with completion photos, creating a record of the report, assignment, and resolution. The platform also supports recurring maintenance schedules, location-based reporting, analytics, and service-level tracking on eligible plans. Teams can use it in a browser through a progressive web app; an Android app is also available on Google Play. Plans include a free single-site tier and paid options with expanded reporting, scheduling, and multi-site features. It is designed for hotel and venue operations teams coordinating maintenance across shifts and departments.

About

Everything at your fingertips. The platform to better manage your vacation properties. Organize your check-in digitally and avoid the queues and any crowd of customers. 3 App 1 Integrated system. Customers App. Request direct maintenance. Online check-in. News and structure info on your smartphone. App Maintenance and Operators. Receive support requests with details and photos. Facilities activity calendar. Instant messaging with management. Structure Application. Single application for multiple structures. Direct messaging with the customer. Management of external and internal maintainers. Appointment calendar. Assistance reporting and analysis. Sending push news on customer app. The only integrated system to digitize the communication and activities of your tourist facility. Technical Assistance all requests with one application. Communications with the customer via IOS and ANDROID apps. Check in online clear the queue

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels, event venues, conference centres

Audience

Tourist facilities that may need an app which features a virtual check-in to avoid queues at the reception and communicate with customers and suppliers at a distance

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Free
Log is free forever for one site, with up to 2 Managers and 2 Fixers. Track costs £59 per site/month, or £47 per site/month billed annually. Operate costs £129 per site/month, or £99 per site/month billed annually. Prices exclude VAT.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Fixray
Founded: 2026
United Kingdom
www.fixray.app

Company Information

OONE
Founded: 2018
Italy
oonekey.com

Alternatives

Alternatives

inReception

inReception

InReception

Categories

Categories

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Not Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Not Supported
Predictive Maintenance Not Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Technician Management Supported
Work Order Management Not Supported

Campground Management Features

Asset Management Not Supported
Check-in / Check-out Supported
Multi-Location Not Supported
Online Booking Not Supported
Permit Management Not Supported
Point of Sale (POS) Not Supported
Rental Management Supported
Reservations Management Not Supported
Site Maps Supported
Utility Billing Supported

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Not Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Supported

Hospitality Property Management Features

Built-in Accounting Not Supported
Catering Not Supported
CRM Not Supported
Employee Management Supported
Extended Stay Not Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Not Supported
Kill Switch Not Supported
Promotions Management Supported
Rate Management Not Supported
Reservations Management Supported
Restriction Management Not Supported

Spa Features

Appointment Management Supported
Client Management Not Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Not Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Travel Management Features

Approval Workflow Not Supported
Expense Reporting Not Supported
Mobile Access Supported
Policy Management Not Supported
Profile Management Not Supported
Reminders Not Supported
Restriction Management Not Supported
Travel Booking Supported
Travel Planning Not Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Supported
Property Database Not Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

No info available.

Integrations

No info available.
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