Fixi

Fixi

Decos Global
Ink DCS

Ink DCS

Ink Innovation
+
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About

Fixi helps you to report issues such as broken street lights, overflowing waste bins or loose pavement tiles and assign handlers to them.A report is easily made with the Fixi platform. The reporter is kept informed directly of the action taken. Incoming reports are easily assigned to the correct handler. The handler sees the work required in Fixi and can keep the reporter directly informed. Fixi operates entirely in the cloud so you are always up to date. Implementation takes one day at most. The dashboard provides a visual overview of all the issues per category, region, team and handler. Issues can be forwarded to external contractors. Suppliers can be involved via intelligent links.

About

Ink DCS is a fully featured Departure Control System for airlines and ground handlers to process passengers from the cloud. It has everything that large Low-Cost and Full-Service Carriers need to run mission-critical operations. Modules include turnkey Web Check-in, Backup DCS, Ink Touch (a native iOS app), Kiosk Check-in and Bag Drop applications. Advanced features such as Interline Through Check-in (IATCI) and Interactive APIS enable complex operations. The comprehensive API allows airlines and other companies to build fully controllable systems on top of our headless platform. The desktop UI is browser-based. The fully integrated Mass and Balance System mirrors data across both DCS and Load Control functions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone searching for a digital report software

Audience

Airlines, Airports, Tour Operators, Ground Handlers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 3.8 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • The system is easy to use.
  • INK DCS’s ease of use allows us to keep agent training to a minimum. Its functionality aligns well with our operational requirements, making it an effective tool for our daily work.
  • BermudAir has been able to grow and improve with INK Innovations products and support. INK provides flexibility for services offered in its system, ability to have access anywhere and at any time, and they continue to develop based on the airline's needs. We recently opened an airport station with no capability to have designated check-in desks; INK came back with the perfect solution of using mobile devices and this continues to be a successful addition for our performance on a full time basis.
  • Easy to use check-in system, perfect for the size of our operation.
  • Easy to use, quick learning pattern, rich in useful functionality, no added nonsense options, modern IU, friendly admin options and reliable.

Cons

  • That it is mandatory to fill in: Cabin Doors Closed: Off Block: Actual Departure: We doesn't use that function.
  • The development of customized functions occasionally took longer than anticipated.
  • The only con to mention is that more airlines are not using INK Innovation for their operation. One recommendation for the future of mobile devices would be to combine the printing of boarding passes and baggage tags to one device. This will allow the agents to better handle the phone and printing devices between two instead of three.
  • Set-ups can be a little complicated
  • We have found none so far. If anything could be improved is maybe the Weight and balance section, specifically the administration of the database.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Decos Global
Founded: 1987
Netherlands
decos.com/en/government/public-space-reporting

Company Information

Ink Innovation
Founded: 2011
Spain
innovation.ink

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Categories

Categories

Airline Reservation System Features

Charter Reservations
CRM
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking

Integrations

Amadeus Central Reservations System (CRS)

Integrations

Amadeus Central Reservations System (CRS)
Claim Fixi and update features and information
Claim Fixi and update features and information
Claim Ink DCS and update features and information
Claim Ink DCS and update features and information