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About

Connecting facility teams with the ecosystem, because silos belong on farms, not in your workflow. Fixform makes reporting, fixing, and managing issues hassle-free. Ever feel like your coffee machine has a personal vendetta against you? It’s not just the machine. Facility maintenance has been stuck in the past, and it’s high time someone brought it into the 21st century. FixForm is here to bring facility maintenance into the now. When every problem is treated like a five-alarm fire, things tend to get out of hand. Making ears and eyes your strongest issue detectors and sensors, Fixform offers a clean, easy-to-use platform that makes collaboration between visitors, staff, technicians, and service providers seamless and efficient. Employees, visitors, and residents can report issues faster than you can say “QR code.” No more guesswork, just instant, accurate problem-solving with real-time updates.

About

It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Property managers seeking a solution to report, manage and fix problems within every space

Audience

Contract management solution for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Fixform
Founded: 2020
Belgium
www.fixform.com

Company Information

TOPdesk
Founded: 1993
Netherlands
www.topdesk.com

Alternatives

Alternatives

EcholoN

EcholoN

mIT solutions GmbH
Mint Service Desk

Mint Service Desk

OPGK Software
InnoMaint

InnoMaint

Innomaint CMMS
Freshservice

Freshservice

Freshworks
Limble

Limble

Limble CMMS

Categories

Asset Tracking Supported

Categories

Asset Tracking Supported
Change Management Supported
Customer Service Supported
Help Desk Supported
IT Service Supported
ITSM Supported
Service Desk Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Not Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Not Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Supported
Service History Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Not Supported
Room Scheduling Supported
Schools Supported
Space Planning Supported
Vendor Management Supported
Visitor Management Supported
Work Order Management Supported

Change Management Features

Approval Workflow Supported
Audit Trail Supported
Automated Notifications Not Supported
Change Calendar Supported
Change Planning Supported
Compliance Management Supported
Prioritization Supported
Release Management Supported
Task Management Supported
Tracking & Reporting Not Supported
Training Management Supported

Contract Management Features

Buy Side (Suppliers) Supported
Completion Tracking Supported
Compliance Tracking Not Supported
Contract Lifecycle Management Supported
Electronic Signature Not Supported
Full Text Search Supported
Government Contracts Not Supported
Pre-built Templates Not Supported
Sell Side (Customers) Not Supported
Specialty Contracts Not Supported
Version Control Supported
Workflow Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Not Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Not Supported
Supplier Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

ITSM Features

Asset Tracking Not Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Supported
Ticket Management Supported

Service Desk Features

Change Management Supported
CMDB Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Supported
Procurement Management Not Supported
Remote Control Supported
Self Service Portal Supported
SLA Management Supported

Integrations

DARWIN Core Not Supported
DST Connect Not Supported
GoBright Not Supported
Indent Not Supported
Inserve Not Supported
Jira Work Management Not Supported
Martello Vantage DX Not Supported
Okta Not Supported
SIGNL4 Not Supported
SignRequest Not Supported
Startdeliver Not Supported
TeamViewer Not Supported
Trello Not Supported
Voyced Not Supported
ZigiOps Not Supported
baramundi Management Suite Not Supported
eG Enterprise Not Supported
ilert Not Supported
nps.today Not Supported
tenfold Not Supported

Integrations

DARWIN Core Supported
DST Connect Supported
GoBright Supported
Indent Supported
Inserve Supported
Jira Work Management Supported
Martello Vantage DX Supported
Okta Supported
SIGNL4 Supported
SignRequest Supported
Startdeliver Supported
TeamViewer Supported
Trello Supported
Voyced Supported
ZigiOps Supported
baramundi Management Suite Supported
eG Enterprise Supported
ilert Supported
nps.today Supported
tenfold Supported
Claim Fixform and update features and information
Claim Fixform and update features and information
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Claim TOPdesk and update features and information