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About

An intuitive, billing and CRM platform, inclusive of a client app for booking sessions and tracking class history. Created by gym owners, for gym owners. Tired of all the multi-system chaos of using too many tools to run your gym? Let our gym software be your all-in-one system for marketing, email communication, SMS communication, billing, POS, Lead Follow-up and class schedule. You log in, manage your members, create your products, schedule your classes, and watch your gym grow. Your clients have a wonderful experience with our client-facing booking application that can be downloaded from the app stores. It's hard to know which customers are assigned to which staff, and if they are doing their job. Our fitness software keeps your teams fully accountable by showing you exactly the last time each one of your leads or members has been spoken with, and by whom.

About

Gym Insight is a comprehensive and easy-to use management software designed by gym owners to make your business more profitable and streamlined at every point. Our beloved customers enjoy responsive customer service, expert fitness industry wisdom, and great prices on great software. We're constantly innovating with new features, often birthed from customers’ ideas! Gym Insight makes it easy to manage memberships, automatic billing, automatic messaging, personal training, class scheduling, 24/7 access control, merchandise sales and much more, saving time for your members and employees. Customizable dashboards and comprehensive reports let you track a multitude of financial, member, check-in, and other statistics. Our free Members App delights with our unique anti-access-theft digital keytags, messaging, and access to calendars, reservations, and payment information.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Gym owners searching for a fitness and billing management platform that helps convert leads and enhance member communication and engagement

Audience

Fitness centers wanting a comprehensive, easy-to-use gym management software

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$299 per month
Free Version Supported
Free Trial Not Supported

Pricing

$99 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I needed a cost-effective product that could allow me to enter data for my clients and bill them every month and Gym Insight fit all of my requirements. After having meaningful conversations about how simple it was and how I could save some money it was a no-brain. One of the features I liked was the door feature, which I haven't used yet, I liked how it would let me know who comes in and out of my facility since it is a 24/7 gym. Another feature I liked was all of the different reports I could look up from Financial reports to who has Access reports and the list goes on.
  • Customer service is super friendly and helpful! The simple user interface makes it really easy to use. The payment processing and check-in features are amazing, and it's easy to update members.
  • Comprehensive all-in-one tool for managing gyms, easy to learn and use. Most importantly, it provides key insights into performance metrics like membership growth, revenue trends, and class attendance: things that gym owners need in order to make data-driven decisions, identify areas for improvement, measure and capitalize on success, and stay in business. The wealth of knowledge they shared with me to enhance my gym management skills was an added bonus.
  • I love Gym Insight! It has made managing my gym a breeze. One of the best things is how easy it is to use. Members can easily sign up online, which saves me a ton of time. The digital keycards are also a great feature, makes it convenient for members to access the gym. The support from the Gym Insight team has been outstanding. They are always there to help and answer any questions I have. The staff is truly awesome and goes above and beyond. It’s been a smooth experience.
  • I am very happy with the customer support. They always answer my questions quickly. The software itself has many advantages, too. It meets all my needs, works well, and makes training new employees easier than other software I've used before.

Cons

  • I guess the only thing I didn't like was having to check through a third party every week to make sure that the payment went through when using ACH Accounts even though it shows it is confirmed on Gym Insight. I guess its nothing wrong with one more step :0)
  • None. It’s really great! I found this very useful.
  • I haven’t had any issues. It is working fine for me.
  • In terms of drawbacks, there's honestly not much that I don't like about Gym Insight. However, it would be nice to have more options to customize reports on my own.
  • Nothing to report, it really meets all my needs. A while ago there was a report that they didn’t have that I wanted, but I submitted a request and they added it!

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Fit Pro Tracker
Founded: 2019
United States
fitprotracker.io

Company Information

Gym Insight
Founded: 2008
United States
www.gyminsight.com

Alternatives

Alternatives

Categories

Fitness Supported
Gymnastics Supported
Pilates Studio Supported
Yoga Studio Supported

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported
Pilates Studio Supported
Yoga Studio Supported

Fitness Features

Attendance Tracking Not Supported
Billing & Invoicing Not Supported
Check-In Manager Not Supported
Class Management Not Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Not Supported
Marketing Management Not Supported
Membership Management Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported

Gymnastics Features

Attendance Tracking Not Supported
Class Scheduling Not Supported
Event Management Not Supported
Membership Management Supported
Online Payments Not Supported
Online Registration Not Supported
Parent Portal Not Supported
Score Tracking Not Supported
Skills Tracking Not Supported
Team Management Not Supported
Wait List Management Not Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Supported
Class Scheduling Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Supported
Membership Management Supported
Online Booking Supported
Payment Processing Supported
Waiver Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Supported
Online Registration Supported
Rank Management Supported
Scheduling Supported
Student Management Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Integrations

Calendly Supported
ClickFunnels Supported
Facebook Ads Supported
Mailchimp Not Supported
Meta Ads Supported
Mindbody Supported
Slybroadcast Supported
VoiceDrop Supported

Integrations

Calendly Not Supported
ClickFunnels Not Supported
Facebook Ads Not Supported
Mailchimp Supported
Meta Ads Not Supported
Mindbody Not Supported
Slybroadcast Not Supported
VoiceDrop Not Supported
Claim Fit Pro Tracker and update features and information
Claim Fit Pro Tracker and update features and information
Claim Gym Insight and update features and information
Claim Gym Insight and update features and information