FirstVoice AIDigital Waves
|
||||||
Related Products
|
||||||
About
FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.
|
About
fonio is an AI phone assistant that answers calls around the clock and handles conversations like a human employee. It can receive calls, understand each caller’s request, answer common questions, collect structured information, forward urgent or specialized inquiries, schedule appointments, and send transcripts or callback notes when staff are unavailable. Businesses can define the assistant’s voice, language, welcome message, in-call behavior, escalation rules, and post-call workflows without coding. fonio can handle multiple calls at once, helping teams avoid missed calls and long hold times during busy periods. Its multilingual assistant supports more than 35 languages, automatically recognizes the caller’s language, responds appropriately, and can switch languages during a conversation. It connects with calendar tools, CRMs, databases, and internal systems through native integrations and APIs, allowing it to check availability, retrieve information, write data back, etc.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.
|
Audience
Companies that need to answer calls, schedule visits, and route urgent cases without keeping receptionists constantly on duty
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
€99 per month
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationDigital Waves
New Zealand
www.firstvoice.co.nz
|
Company Informationfonio
Founded: 2024
Austria
www.fonio.ai/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Calendly
Supported
HubSpot CRM
Supported
Cal.com
Not Supported
Cliniko
Supported
Fergus
Supported
Google Calendar
Supported
Mailchimp
Not Supported
Make
Not Supported
Microsoft 365
Supported
Notion
Not Supported
|
Integrations
Calendly
Supported
HubSpot CRM
Supported
Cal.com
Supported
Cliniko
Not Supported
Fergus
Not Supported
Google Calendar
Not Supported
Mailchimp
Supported
Make
Supported
Microsoft 365
Not Supported
Notion
Supported
|
|||||
|
|
|