FirstVoice AI

FirstVoice AI

Digital Waves
+
+

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About

FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.

About

fonio is an AI phone assistant that answers calls around the clock and handles conversations like a human employee. It can receive calls, understand each caller’s request, answer common questions, collect structured information, forward urgent or specialized inquiries, schedule appointments, and send transcripts or callback notes when staff are unavailable. Businesses can define the assistant’s voice, language, welcome message, in-call behavior, escalation rules, and post-call workflows without coding. fonio can handle multiple calls at once, helping teams avoid missed calls and long hold times during busy periods. Its multilingual assistant supports more than 35 languages, automatically recognizes the caller’s language, responds appropriately, and can switch languages during a conversation. It connects with calendar tools, CRMs, databases, and internal systems through native integrations and APIs, allowing it to check availability, retrieve information, write data back, etc.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.

Audience

Companies that need to answer calls, schedule visits, and route urgent cases without keeping receptionists constantly on duty

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version Not Supported
Free Trial Supported

Pricing

€99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Digital Waves
New Zealand
www.firstvoice.co.nz

Company Information

fonio
Founded: 2024
Austria
www.fonio.ai/

Alternatives

Alternatives

Smartest Voice

Smartest Voice

SmartestVoice
Deskie

Deskie

Deskie AI

Categories

AI Receptionists Supported

Categories

Integrations

Calendly Supported
HubSpot CRM Supported
Cal.com Not Supported
Cliniko Supported
Fergus Supported
Google Calendar Supported
Mailchimp Not Supported
Make Not Supported
Microsoft 365 Supported
Notion Not Supported
Salesforce Not Supported
ServiceM8 Supported
Slack Not Supported
Trello Not Supported
WhatsApp Not Supported
monday CRM Not Supported
n8n Not Supported

Integrations

Calendly Supported
HubSpot CRM Supported
Cal.com Supported
Cliniko Not Supported
Fergus Not Supported
Google Calendar Not Supported
Mailchimp Supported
Make Supported
Microsoft 365 Not Supported
Notion Supported
Salesforce Supported
ServiceM8 Not Supported
Slack Supported
Trello Supported
WhatsApp Supported
monday CRM Supported
n8n Supported
Claim FirstVoice AI and update features and information
Claim FirstVoice AI and update features and information
Claim fonio and update features and information
Claim fonio and update features and information