Finmile AutonomyFinmile
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Related Products
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About
Finmile Autonomy is Operational Superintelligence for operations teams: AI workers that fix operational problems while they are still happening. Workers act across a company's existing systems (TMS, WMS, ERP, CRM, telematics), investigate exceptions, contact customers, partners and staff by phone, WhatsApp, messaging or email, and carry out approved workflow actions. Autonomy is set per activity, from visible to autonomous, with human approval or escalation where required. Use cases include delivery recovery, urgent field dispatch, claims, compliance intervention, invoice reconciliation and replenishment. Start with one worker and one workflow. A focused first workflow can be live in 30 days when system access, ownership, data and decision rules are available. Built for logistics, wholesale, retail, automotive parts, field service, healthcare logistics, waste, manufacturing and cold chain.
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About
Hubcase automates B2B collaboration and escalation of support cases among partners. Hubcase provides plug-ins to your native case management systems such as NetSuite and Salesforce. In the front end, your users will be using their familiar interface, but with an additional B2B escalation functionality. In the backend, Hubcase facilitates communication between with partner systems via Hubcase Exchange. If customer satisfaction, efficiency, accountability, visibility, and accuracy are important to you, you need Hubcase. If you or any of your partners don't have a case management system, our cloud-based Help Desk is 100% free. It comes with built-in B2B capability. Contact us if you use a different system, as we may have a solution for you. If you are a service provider, reseller or VAR that supports your customers, but often needs answers from vendors or suppliers, and you rely on partners to deploy or service your products, and receive escalations from them, try Hubcase!
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Operations teams
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Audience
Businesses looking for a solution to manage escalations and tickets requiring input from multiple vendors
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$2,000/month
Usage-based pricing starts at $2,000 per month.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationFinmile
Founded: 2022
United Kingdom
finmile.co
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Company InformationHubcase
United States
www.hubcase.com
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Categories |
Categories |
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Service Desk Features
Change Management
Not Supported
CMDB
Not Supported
Incident Management
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Mobile Access
Not Supported
Procurement Management
Not Supported
Remote Control
Not Supported
Self Service Portal
Not Supported
SLA Management
Not Supported
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Integrations
AWS AI Factories
Supported
Google
Supported
Intersoft Intelligent Shipper
Supported
MetaMail
Supported
Metapack
Supported
Microsoft Dynamics 365
Not Supported
Microsoft Teams
Supported
NetSuite
Not Supported
Salesforce
Not Supported
ShipStation
Supported
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Integrations
AWS AI Factories
Not Supported
Google
Not Supported
Intersoft Intelligent Shipper
Not Supported
MetaMail
Not Supported
Metapack
Not Supported
Microsoft Dynamics 365
Supported
Microsoft Teams
Not Supported
NetSuite
Supported
Salesforce
Supported
ShipStation
Not Supported
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