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About

Finmile Autonomy is Operational Superintelligence for operations teams: AI workers that fix operational problems while they are still happening. Workers act across a company's existing systems (TMS, WMS, ERP, CRM, telematics), investigate exceptions, contact customers, partners and staff by phone, WhatsApp, messaging or email, and carry out approved workflow actions. Autonomy is set per activity, from visible to autonomous, with human approval or escalation where required. Use cases include delivery recovery, urgent field dispatch, claims, compliance intervention, invoice reconciliation and replenishment. Start with one worker and one workflow. A focused first workflow can be live in 30 days when system access, ownership, data and decision rules are available. Built for logistics, wholesale, retail, automotive parts, field service, healthcare logistics, waste, manufacturing and cold chain.

About

Hubcase automates B2B collaboration and escalation of support cases among partners. Hubcase provides plug-ins to your native case management systems such as NetSuite and Salesforce. In the front end, your users will be using their familiar interface, but with an additional B2B escalation functionality. In the backend, Hubcase facilitates communication between with partner systems via Hubcase Exchange. If customer satisfaction, efficiency, accountability, visibility, and accuracy are important to you, you need Hubcase. If you or any of your partners don't have a case management system, our cloud-based Help Desk is 100% free. It comes with built-in B2B capability. Contact us if you use a different system, as we may have a solution for you. If you are a service provider, reseller or VAR that supports your customers, but often needs answers from vendors or suppliers, and you rely on partners to deploy or service your products, and receive escalations from them, try Hubcase!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Operations teams

Audience

Businesses looking for a solution to manage escalations and tickets requiring input from multiple vendors

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2,000/month
Usage-based pricing starts at $2,000 per month.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Finmile
Founded: 2022
United Kingdom
finmile.co

Company Information

Hubcase
United States
www.hubcase.com

Alternatives

Alternatives

EcholoN

EcholoN

mIT solutions GmbH
Crow Canyon Customer Support

Crow Canyon Customer Support

Crow Canyon Software
Halo Service Desk

Halo Service Desk

Halo Service Solutions
monday service

monday service

monday.com

Categories

AI Agents Supported

Categories

Service Desk Supported

Service Desk Features

Change Management Not Supported
CMDB Not Supported
Incident Management Supported
IT Asset Management Not Supported
Knowledge Base Supported
Mobile Access Not Supported
Procurement Management Not Supported
Remote Control Not Supported
Self Service Portal Not Supported
SLA Management Not Supported

Integrations

AWS AI Factories Supported
Google Supported
Intersoft Intelligent Shipper Supported
MetaMail Supported
Metapack Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Supported
NetSuite Not Supported
Salesforce Not Supported
ShipStation Supported
Shopify Supported
Slack Supported
WhatsApp Supported
Xero Supported
nShift Supported

Integrations

AWS AI Factories Not Supported
Google Not Supported
Intersoft Intelligent Shipper Not Supported
MetaMail Not Supported
Metapack Not Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Not Supported
NetSuite Supported
Salesforce Supported
ShipStation Not Supported
Shopify Not Supported
Slack Not Supported
WhatsApp Not Supported
Xero Not Supported
nShift Not Supported
Claim Finmile Autonomy and update features and information
Claim Finmile Autonomy and update features and information
Claim Hubcase and update features and information
Claim Hubcase and update features and information