FileWave vs. N-able N‑central Comparison


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About Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. FileWave is the pioneer in unified management for all of your devices, for all of your platforms, in any environment. Discover one simple solution to manage all your devices, any time, anywhere, no matter the platform. Our convenient tool offers a streamlined approach to device management, asset management, and security for all major systems. FileWave saves IT departments money by saving their time with our powerful toolkit of advanced IT management tools. Thanks to remote access, imaging/provisioning, deployment, and automation, IT admins can manage devices from everywhere.	About Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Organizations that need a comprehensive device management solution	Audience IT service providers and managed service providers (MSPs)
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.6 / 5 ease 4.1 / 5 features 4.0 / 5 design 4.1 / 5 support 3.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros There are no pros to this company at all. The only pro was that when all the negatives happened, I found a better RMM solution. Ninja is cheaper and a better solution. Everyone you speak to is very curious. They say all the right thing and agree with your assessments of there product. Platform is easy to work with. Solarwinds N central is an ideal tool for remote security and network monitoring. Its control and ease of monitoring make you feel you are monitoring at the office. On a broader scale, it helps you in security, backup, performance tracking and helpdesk monitoring. I like how its UX is designed. This tool is versatile as well as powerful to make remote security monitoring responsive and functional. The installation process was fun for me. It gives every bit of data to monitor. It's a very easy and effective app. App is available on multiplatform gives ease to access. It gives you remote control features to manages issues from anywhere. Current system scripts that can also be edited remotely. Cons Everything. Support is diabolical. The account not activated on time. Bills are always wrong. Features that used to be standard are now microtransactions. There are 2 issue I have been complaining about since I onboarded with Solarwinds back in 2019. Neither has been resolved! Now I am have another issue with AV and the most frustrating thing is a case was created and I cannot reply to it or see it in my cases. I have spoke to 4 different techs and asked them to put it in my queue, yet it has not been done resolved. One is AV detecting Webroot which has been uninstalled in over 50 computers. Each time they roll out an upgrade of Bitdefender I have to uninstall reinstall it. I have ask too many times where is it looking for Webroot so I can correct the problem. The other is getting error messages from Patching. Patches that are declined randomly come up as failed to install making my job harder having to dive in to see what the error is. Issue comes and goes. In my limited function usage, I got a positive response. No cons experienced. Reporting should have more information to study. SolarWinds N-central is a remote automation tool to manage issues. No cons.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information FileWave Founded: 1992 United States www.filewave.com	Company Information N-able Founded: 2014 United States www.n-able.com/products/n-central-rmm
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Categories Endpoint Management Supported IT Asset Management Supported Mobile Device Management (MDM) Supported Patch Management Supported Unified Endpoint Management (UEM) Supported	Categories Antivirus Supported Endpoint Management Supported Help Desk Supported IT Asset Management Supported IT Infrastructure Monitoring Supported IT Management Supported IT Service Supported ITSM Supported Mobile Device Management (MDM) Supported MSP Supported Network Management Supported Network Mapping Supported Network Monitoring Supported Network Security Supported Network Troubleshooting Supported Patch Management Supported Remote Desktop Supported Remote Support Supported RMM Supported Server Management Supported Server Monitoring Supported
IT Asset Management Features Asset Tracking Not Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Not Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported Mobile Device Management (MDM) Features Automatic Device Recognition Supported Data Management Not Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Supported Procurement Management Not Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Not Supported Wireless Network Support Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Not Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Not Supported Custom Patches Supported Dashboard Not Supported Network Wide Management Supported Patch Prioritization Not Supported Patch Testing Supported Remote Access/Control Not Supported Vulnerability Scanning Supported	IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Not Supported Supplier Management Supported Mobile Device Management (MDM) Features Automatic Device Recognition Supported Data Management Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Supported Procurement Management Not Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Supported Wireless Network Support Supported Show More Features IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported MSP Features Backup Management Supported Billing & Invoicing Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Not Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Supported
Integrations Acronis Automation Not Supported Blocksi Supported BrightGauge Not Supported Control D Not Supported DeskDay Not Supported HaloPSA Not Supported ITBoost Not Supported Incident IQ Supported MyGlue Not Supported N-able DNS Filtering Not Supported Neo Agent Not Supported Network Glue Not Supported N‑able Passportal Not Supported OpenDNS Not Supported Rewst Not Supported ScalePad Not Supported ScalePad Backup Radar Not Supported ScalePad Lifecycle Manager Not Supported ServiceNow Supported ThreatAware Not Supported Show More Integrations View All 3 Integrations	Integrations Acronis Automation Supported Blocksi Not Supported BrightGauge Supported Control D Supported DeskDay Supported HaloPSA Supported ITBoost Supported Incident IQ Not Supported MyGlue Supported N-able DNS Filtering Supported Neo Agent Supported Network Glue Supported N‑able Passportal Supported OpenDNS Supported Rewst Supported ScalePad Supported ScalePad Backup Radar Supported ScalePad Lifecycle Manager Supported ServiceNow Not Supported ThreatAware Supported Show More Integrations View All 19 Integrations
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