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About

Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. FileWave is the pioneer in unified management for all of your devices, for all of your platforms, in any environment. Discover one simple solution to manage all your devices, any time, anywhere, no matter the platform. Our convenient tool offers a streamlined approach to device management, asset management, and security for all major systems. FileWave saves IT departments money by saving their time with our powerful toolkit of advanced IT management tools. Thanks to remote access, imaging/provisioning, deployment, and automation, IT admins can manage devices from everywhere.

About

Miradore is a cloud-based Mobile Device Management (MDM) platform that was acquired by GoTo in 2022. Miradore provides a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices. GoTo (Miradore) has been recognized as a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management (UEM) Software for SMBs 2024 Vendor Assessment, for its ease of use, flexibility and strong multi-platform support for Android, Mac, iOS, and Windows devices. With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, and secure your company data. Getting started is simple and always free, and when needed, you can unlock additional features with the Premium or Premium+ plans. You can test all the features risk-free with a 14-day trial of the Premium+ plan. No credit card information is required.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations that need a comprehensive device management solution

Audience

Miradore's price point suits small and medium-sized businesses, yet Miradore has all the right features for scalable and effective device management. For IT service providers and managed service providers (MSPs) Miradore has a dedicated MSP portal.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$3.30 per device/month
Miradore has four plans:
- Free version available
- Premium ($3.30/device/month)
- Premium+ ($4.75/device/month)
- Premium for Partners (Contact Miradore for pricing)
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.6 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Cost is good. Allowed me to be able to restrict the use of employee devices as I needed to do to protect myself and my business.
  • Great MDM software for doing a simple set up on Android devices. Contained all the features I needed.
  • The seamless integration for our end users make this a perfect solution to manage our fleet of tablets. My Customer Success Manager could be contacted directly and made sure I was headed in the right direction and the customer service response was on point for the questions I had. We use this on a daily basis. It is easy to use and after understanding the nature and terminology of the MDM universe, the implementation was virtually pain free. The features included give us the tools we needed to manage our devices.
  • Very easy to use. Very effective and reliable Reasonably priced also unlimited features and endless potential for maximizing your possibilities with you cc
  • Ease and practicality of usage, instantaneous syncing of settings and higher security than native Apple iCloud services.

Cons

  • I had trouble learning this platform as a small business owner.I am still not able to send updates out to the devices unless they are back at our location. I have had to turn off Miradore, ask the employee to do something and then turn it back on again to get an update to work. I'm thinking this platform is more for an IT guy rather than a small business person.
  • Can be limited in the amount of features offered but for simple use its great
  • There is a learning curve to MDM software. It is not a shortcoming of Miradore. It is simply the nature of the technology.
  • May take a few tries to execute properly. Could have more specific suggestions or information about targeted devices
  • None. I sampled other platforms and concluded they were ranging from profoundly difficult to master to downright incomprehensible causing me to lose the desire to decipher. Advanced skills / Apple Developer credentials / Ubuntu Linux proficient here. Miradore is utterly fantastic.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

FileWave
Founded: 1992
United States
www.filewave.com

Company Information

GoTo
Founded: 2003
United States
www.miradore.com

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Categories

Categories

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Not Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Supported
Patch Prioritization Not Supported
Patch Testing Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Supported

Patch Management Features

Alerts/Notifications Not Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Not Supported
Dashboard Supported
Network Wide Management Not Supported
Patch Prioritization Not Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Not Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Not Supported
Scheduling Not Supported

Integrations

Active Directory Not Supported
Blocksi Supported
Google Workspace Not Supported
Incident IQ Supported
Microsoft Entra ID Not Supported
ServiceNow Supported
TeamViewer Not Supported

Integrations

Active Directory Supported
Blocksi Not Supported
Google Workspace Supported
Incident IQ Not Supported
Microsoft Entra ID Supported
ServiceNow Not Supported
TeamViewer Supported
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