Fieldcode

Fieldcode

5.0 out of 5 stars
Fieldcode Vonigo

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Fieldcode:

About

Fieldcode is an AI-powered Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. The platform uses automation and AI-powered service actions to support scheduling, dispatching, route optimization, SLA management, parts logistics, and field workflows. Work can be assigned based on skills, availability, location, priority, SLAs, parts, and service requirements. IT use cases include break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include offline mobile workflows, customer self-service, asset and inventory management, Voice AI, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems.
Vonigo:

About

Vonigo helps streamline the field service management process from end-to-end. We offer a unified suite of configurable cloud-based modules including; scheduling, online booking, work order management, estimating, dispatch, routing, CRM, invoicing, payments, reporting, and more all accessible over the internet from any desktop or mobile device. Millions of jobs have been booked and managed with Vonigo. Join us for a Free demo today.
Fieldcode:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Vonigo:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Fieldcode:

Audience

IT & Telecom service providers running their own engineers, subcontractors, and service partners as one workforce across distributed, SLA-driven field operations.
Vonigo:

Audience

Vonigo supports businesses of all sizes including single-location businesses, franchises and multi-location enterprises. The solution has a wide clientele list including companies such as ranging from startups to the Fortune 500.
Fieldcode:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Vonigo:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Fieldcode:

API

Offers API Supported
Vonigo:

API

Offers API Supported
Fieldcode:

Screenshots and Videos

Vonigo:

Screenshots and Videos

Fieldcode:

Pricing

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Version Not Supported
Free Trial Supported
Vonigo:

Pricing

Pricing quotes are available on inquiry.
Free Version Not Supported
Free Trial Not Supported
Fieldcode:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5
Vonigo:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Fieldcode:

Pros & Cons from Real Users

Pros

  • Implementation was very smooth and fast considering that it is a software used by so many people in day to day operations. We were initially hesitant but after some days we achieved already huge benefits for technicians as well as dispatchers. User acceptance was much higher than expected!
  • We have set multiple workflows in the tool which do allow us to handle various projects. We use Fieldcode to plan our tickets and have the field technicians report their work. It’s connected to many of our customer systems to transfer the tickets into Fieldcode which saves us a lot of manually data transfer.

Cons

  • Fieldcode has no billing/invoicing module which would have helped us but we connected a third party software to Fieldcode via API and it worked well.
  • At times it takes long for new features to be implemented. I find it complicated to get new things added if it’s not part of the standard software.
Fieldcode:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Vonigo:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Fieldcode:

Company Information

Fieldcode
Founded: 2001
Germany
fieldcode.com
Vonigo:

Company Information

Vonigo
Founded: 2011
Canada
www.vonigo.com
Fieldcode:

Alternatives

Vonigo:

Alternatives

Fieldcode:
Vonigo:
Fieldcode:
Vonigo:
Fieldcode:
Field Force Tracker

Field Force Tracker

Rapidsoft Systems
5.0 out of 5 stars
Vonigo:
Kickserv

Kickserv

5.0 out of 5 stars
Fieldcode:
Vonigo:
Housecall Pro

Housecall Pro

4.9 out of 5 stars
Fieldcode:

Categories

IoT Supported
Route Planning Supported
Scheduling Supported
Service Dispatch Supported
Vonigo:

Categories

Asset Tracking Supported
Business Plan Supported
Cleaning Services Supported
HVAC Supported
Lawn Care Supported
Moving Supported
Nonprofit Supported
Pest Control Supported
Plumbing Supported
Recycling Supported
Scheduling Supported
Service Dispatch Supported
Work Order Supported
Fieldcode:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Not Supported
Job Tracking Not Supported
Payments Not Supported
Quoting Not Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Supported
For Education Not Supported
For Healthcare Supported
Modeling & Simulation Not Supported
Sentiment Analysis Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported
Vonigo:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Not Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Not Supported
Reservations Not Supported
Service History Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Supported
Inventory Management Supported
Marketing Management Supported
Order Management Not Supported
Point of Sale (POS) Not Supported
Project Management Not Supported
Purchasing Not Supported
Scheduling Supported
Time & Expense Tracking Supported
Training Management Supported
Vendor Management Supported

Business Performance Management Features

Ad hoc Analysis Not Supported
Ad Hoc Reports Not Supported
Budgeting & Forecasting Not Supported
Consolidation / Roll-Up Not Supported
Dashboard Supported
Key Performance Indicators Supported
Predictive Analytics Not Supported
Qualitative Analysis Not Supported
Quantitative Analysis Not Supported
Scorecarding Not Supported
Strategic Planning Not Supported

Business Plan Features

Business Plan Templates Not Supported
Collaboration Not Supported
Dashboard Supported
Financial Projections Not Supported
Financial Templates Supported
Fundraising Management Not Supported
Investor Management Not Supported
Pitch Presentation Not Supported
Social Sharing Not Supported
Step-by-Step Wizard Not Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Not Supported
Process Mapping Not Supported
Process Modeling & Design Not Supported
Visual Workflow Management Not Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Donation Management Features

Campaign Management Not Supported
Donation Tracking Supported
Donor Database Supported
Event Management Not Supported
Gift Management Not Supported
Grant Management Not Supported
In-Kind Donations Supported
Matching Donations Not Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Not Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Not Supported

Franchise Management Features

Appointment Scheduling Not Supported
Automatic Re-ordering Supported
Commission Management Supported
Construction Tracker Not Supported
Contract Management & Signature Not Supported
CRM Not Supported
Franchise Intranet Supported
Job Scheduling Supported
LMS / Training Not Supported
Marketing Not Supported
Onboarding Not Supported
Online Store Supported
Reputation Management Not Supported
Website Manager Not Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Supported
Irrigation Tracking Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Moving Features

Billing & Invoicing Supported
Claims Management Supported
Customer Management Supported
Dispatch Management Supported
Employee Management Supported
Fleet Management Supported
International Moves Not Supported
Interstate Moves Supported
Job Management Supported
Lead Management Supported
Local Moves Supported
LTL / Shared Truckload Supported
Military / GSA Moves Supported
Quotes / Estimates Supported
Storage Management Supported
Work Order Management Supported

Nonprofit Features

Accounting Not Supported
Committee Management Not Supported
Donor Management Supported
Dues Management Not Supported
Event Management Not Supported
Fundraising Management Supported
Member Database Supported
Membership Management Not Supported
Social Media Management Not Supported
Volunteer Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Recycling Features

Billing & Invoicing Supported
Brokerage Management Not Supported
Buy / Sell Ticketing Not Supported
Container Management Supported
Customer Database Supported
Dispatch Management Supported
Electronics Recycling Supported
Fingerprint Scanning Not Supported
ID Scanning Not Supported
Integrated Cameras Not Supported
Inventory Tracking Supported
Logistics Supported
Market Price Tracking Not Supported
Plant Management Not Supported
Plastics Recycling Supported
Pulp & Paper Recycling Supported
Receiving / Production Management Not Supported
Scrap Recycling Supported

Warehouse Management Features

3PL Management Not Supported
Barcoding / RFID Supported
Category Customization Not Supported
Channel Management Not Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Supported
Receiving / Putaway Management Not Supported
Returns Management Not Supported
Shipping Management Not Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported
Fieldcode:

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
8x8 Not Supported
Authorize.Net Not Supported
Dynamics 365 Commerce Supported
Google Analytics Not Supported
Google Calendar Not Supported
Google Maps Not Supported
Nectar Desk Not Supported
NiceJob Not Supported
QuickBooks Accountants Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
RingCentral RingCX Not Supported
ServiceNow Supported
Xero Not Supported
Zoho CRM Supported
monday AI work platform Supported
Vonigo:

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
8x8 Supported
Authorize.Net Supported
Dynamics 365 Commerce Not Supported
Google Analytics Supported
Google Calendar Supported
Google Maps Supported
Nectar Desk Supported
NiceJob Supported
QuickBooks Accountants Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
RingCentral RingCX Supported
ServiceNow Not Supported
Xero Supported
Zoho CRM Not Supported
monday AI work platform Not Supported
Fieldcode:
Claim Fieldcode and update features and information
Claim Fieldcode and update features and information
Vonigo:
Claim Vonigo and update features and information
Claim Vonigo and update features and information