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About

Grow exponentially. Supercharge your team. Leave with a happy customer. Complete system for plumbing, HVAC, electrical and other home and business service contractors. It's easy-to-use, techs and customers love it. Increase your average ticket and leave with a happy customer. Package options are easy to format and ready for your technician. Key indicators keep you informed and on-track. Separate dash boards so that you can review information with techs and managers. Track marketing dollars, sales above repairs, year-over-year sales volume, average tickets, service agreement sales and other key indicators.

About

Our mobile-based solution is intuitive enough to make a technician of any skill-level an"A-level" communicator. With our "Least amount of taps" solution; technicians complete service tickets, purchase orders, job descriptions, parts descriptions, etc... with more ease and greater effectiveness producing an end result that's like no other. The e-ServiceTicket App is the all-in-one platform offering optimal features that are more effective and built for your specific needs. Designed by Field-Service experts to make managing details quick and easy. eServiceTicket was designed as a mobile-first-based field-service solution. With Smartphones taking the role of the all-inclusive device, being a mobile-first solution offers tremendous value. The Company web portal is used by a company's support staff to help manage customers, jobs, and workers. The Administrative web portal is used by a company's administrator to control and manage their Company Account.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field services businesses and contractors

Audience

Companies searching for a solution to manage tickets, purchase orders, job descriptions, and parts descriptions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FieldWorx
United States
www.fieldworx.software/

Company Information

eServiceTicket
Founded: 2016
United States
e-serviceticket.com

Alternatives

Alternatives

ServiceMobility

ServiceMobility

ServicePower

Categories

Categories

HVAC Supported
Purchase Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
pulseM Supported

Integrations

QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
pulseM Not Supported
Claim FieldWorx and update features and information
Claim FieldWorx and update features and information
Claim eServiceTicket and update features and information
Claim eServiceTicket and update features and information