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About

FieldServicePro is a powerful, feature-rich, and affordable service management software designed to streamline field service operations with comprehensive tools for job management, scheduling, dispatching, asset management, and more. It integrates marketing, sales, and billing automation, enabling businesses to manage customer interactions, automate communications via email, SMS, WhatsApp, and social media, and improve sales with features like online bookings and AI chatbots. The platform also includes job forms, estimates, agreements, and document management, providing a seamless experience for managing finances with recurring billing, online payments, and automated invoicing. FieldServicePro offers a 15-day risk-free trial, access to over 30 apps, and five hours of monthly consultation at no extra cost to help businesses maximize their use of the platform. With FieldServicePro’s automation tools, businesses can operate more efficiently and grow with ease.

About

Launch27 is a powerful cloud-based booking system for service providers and their clients. Sleek and robust, this online booking engine enables customers to pay for services online via a secure checkout as well as sents reminders and notifications to customers through email and text message. Important features include mobile-friendly design, customizable online booking forms, appointment notifications, online fee payment, availability calendars, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service businesses seeking a tool to improve workflow efficiency and customer interactions

Audience

Caters to local businesses (i.e. lawn care and maid services) that deliver commercial and residentialservices on an appointment basis.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported

Pricing

$59.00/month
Base Plan - $59 /month
Pro Plan - $125 /month
Plus Plan - $299 /month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 3.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Some good features but other softwares offer the same features with more customisability and better customer support.

Cons

  • I paid for a year in advance (with no discount given to me for giving them my money up front). I've been let down by the software and have finally decided to move to Booking Koala instead. I am enjoying Booking Koala, it has more features and is cheaper than the L27 plan I was on. Long story short, I exited 2 months before the end of the year and they refuse to refund the unused months (even if no discount was given for paying a year in advance). I've never experienced this level of inflexibility with any software company. I think it's rude and poor customer service. It's the final nail in the coffin for me. Many L27 features never worked like auto-scheduling, not having a waiting list, geolocation, buggy mobile app. etc.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FieldServicePro
United States
fieldservicepro.io

Company Information

Launch27
Founded: 2013
United States
launch27.com

Alternatives

Alternatives

Jobber

Jobber

Jobber Software
Compass Wave

Compass Wave

Eco York, LLC

Categories

Carpet Cleaning Supported
Cleaning Services Supported
Flooring Supported
HVAC Supported
Lawn Care Supported
Pest Control Supported
Plumbing Supported
Pool Service Supported
Roofing Supported
Snow Removal Supported

Categories

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Integrations

Google Analytics Not Supported
Google Calendar Not Supported
Nearby Now Not Supported
QuickBooks Online Not Supported
Retently Not Supported
Stackreaction Not Supported
Stripe Not Supported
Twilio Not Supported
WhatsApp Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

Google Analytics Supported
Google Calendar Supported
Nearby Now Supported
QuickBooks Online Supported
Retently Supported
Stackreaction Supported
Stripe Supported
Twilio Supported
WhatsApp Not Supported
Wufoo Supported
Zapier Supported
Claim FieldServicePro and update features and information
Claim FieldServicePro and update features and information
Claim Launch27 and update features and information
Claim Launch27 and update features and information