Neuron7

Neuron7

Neuron7.ai
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About

FieldMind by Very Technology is an AI-powered assistant designed for field technicians, delivering instant access to an organization’s full repair playbook, including documentation, tribal knowledge, repair logs, and more, via any tablet or mobile device. It enables step-by-step guidance, diagnostics, and checklists tailored to each fix, helping technicians perform first-time correct repairs and avoid repeated truck rolls. It ingests existing sources such as manuals, Slack threads, and legacy notes to make all knowledge instantly searchable, and continuously learns from every interaction to preserve expertise even when senior technicians leave. Built for scale and enterprise-grade security, FieldMind integrates with your stack, keeps your data yours, and supports faster onboarding, higher consistency across field teams, and improved repair outcomes.

About

Neuron7 helps resolve customer & field service issues faster. By analyzing all of your product manuals, past cases, technician notes, and any other data source, Neuron7's AI diagnoses issues and guides your teams through resolution steps. Your experts can curate the AI predictions, elegantly capturing their knowledge while creating a continually learning "resolution system of record" that new team members can use for faster onboarding. Neuron7 provides end-to-end resolution intelligence for self-service, the call center, and field service within your existing CRM or workflow. Modules include intelligent search, service predictions, diagnostic intelligence, and automated resolutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service operations and maintenance managers wanting a solution to equip technicians with real-time, expert-level guidance in the field

Audience

Customer & Field Service Leaders

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Very
Founded: 2011
United States
www.verytechnology.com/fieldmind

Company Information

Neuron7.ai
Founded: 2020
United States
neuron7.ai/

Alternatives

NextStep Repair

NextStep Repair

Noregon Systems

Alternatives

Fieldbit

Fieldbit

Help Lightning

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Tradesman Job Management Features

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Integrations

Jira
Slack
Google Drive
Microsoft Azure
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Salesforce Field Service
Salesforce Service Cloud
ServiceNow

Integrations

Jira
Slack
Google Drive
Microsoft Azure
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Salesforce Field Service
Salesforce Service Cloud
ServiceNow
Claim FieldMind and update features and information
Claim FieldMind and update features and information
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