FieldExFieldex Pte. Ltd.
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Salesforce Agentforce Field ServiceSalesforce
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Related Products
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About
FieldEx is a cloud-based field service management and computerized maintenance management system for organizations coordinating work across sites. It helps teams schedule preventive and reactive jobs, dispatch technicians, create work orders, manage inspections, and track equipment, assets, parts, and job progress.
Field staff can receive assignments through mobile apps, update work status, and record service details from the field, while managers plan resources and maintain service records across locations.
The platform supports facilities maintenance, HVAC and commercial equipment repair, industrial maintenance, equipment installation, and multi-trade field operations.
FieldEx connects office planning with on-site execution through configurable workflows for different job types, helping organizations replace paper forms and scattered records with a shared operational system.
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About
Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Facility management, HVAC, commercial equipment repair, multi-site operations, industrial maintenance, and multi-trade contractors.
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Audience
Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10/user/month
Growth costs $10/user/month with annual billing or $15/user/month with monthly billing. Pro costs $55/user/month with annual billing or $65/user/month with monthly billing. Enterprise costs $85/user/month with annual billing only. Qualifying NGOs may receive Pro at no cost. All plans include a 14-day free trial with no credit card required; setup and onboarding are free.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$75.00 per user per month
Billed annually
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFieldex Pte. Ltd.
Founded: 2018
Singapore
www.fieldex.com
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Not Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
Adobe Real-Time CDP
Not Supported
Augmentir
Not Supported
Calendly
Supported
Collate
Not Supported
Fin
Not Supported
Flosum
Not Supported
Google Calendar
Supported
Metazoa Monarch
Not Supported
Microsoft 365
Supported
Microsoft Power BI
Supported
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Integrations
Adobe Real-Time CDP
Supported
Augmentir
Supported
Calendly
Not Supported
Collate
Supported
Fin
Supported
Flosum
Supported
Google Calendar
Not Supported
Metazoa Monarch
Supported
Microsoft 365
Not Supported
Microsoft Power BI
Not Supported
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