FieldEx

FieldEx

Fieldex Pte. Ltd.
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About

FieldEx is a cloud-based field service management and computerized maintenance management system for organizations coordinating work across sites. It helps teams schedule preventive and reactive jobs, dispatch technicians, create work orders, manage inspections, and track equipment, assets, parts, and job progress. Field staff can receive assignments through mobile apps, update work status, and record service details from the field, while managers plan resources and maintain service records across locations. The platform supports facilities maintenance, HVAC and commercial equipment repair, industrial maintenance, equipment installation, and multi-trade field operations. FieldEx connects office planning with on-site execution through configurable workflows for different job types, helping organizations replace paper forms and scattered records with a shared operational system.

About

Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Facility management, HVAC, commercial equipment repair, multi-site operations, industrial maintenance, and multi-trade contractors.

Audience

Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10/user/month
Growth costs $10/user/month with annual billing or $15/user/month with monthly billing. Pro costs $55/user/month with annual billing or $65/user/month with monthly billing. Enterprise costs $85/user/month with annual billing only. Qualifying NGOs may receive Pro at no cost. All plans include a 14-day free trial with no credit card required; setup and onboarding are free.
Free Version Not Supported
Free Trial Supported

Pricing

$75.00 per user per month
Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Fieldex Pte. Ltd.
Founded: 2018
Singapore
www.fieldex.com

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/

Alternatives

Alternatives

GeoOp

GeoOp

Geo
Einpix

Einpix

Epicus IT

Categories

CMMS Supported

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Not Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Adobe Real-Time CDP Not Supported
Augmentir Not Supported
Calendly Supported
Collate Not Supported
Fin Not Supported
Flosum Not Supported
Google Calendar Supported
Metazoa Monarch Not Supported
Microsoft 365 Supported
Microsoft Power BI Supported
Neuron7 Not Supported
Salesforce Not Supported
Salesforce Agentforce Net Zero Not Supported
Salesforce Agentforce Service Not Supported
VSight Workflow Not Supported
Xero Supported

Integrations

Adobe Real-Time CDP Supported
Augmentir Supported
Calendly Not Supported
Collate Supported
Fin Supported
Flosum Supported
Google Calendar Not Supported
Metazoa Monarch Supported
Microsoft 365 Not Supported
Microsoft Power BI Not Supported
Neuron7 Supported
Salesforce Supported
Salesforce Agentforce Net Zero Supported
Salesforce Agentforce Service Supported
VSight Workflow Supported
Xero Not Supported
Claim FieldEx and update features and information
Claim FieldEx and update features and information
Claim Salesforce Agentforce Field Service and update features and information
Claim Salesforce Agentforce Field Service and update features and information