FieldEZFieldEZ Technologies
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NewWaySERVICEOroLogic Inc.
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Related Products
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About
Start using the product on your mobile today and manage your entire field operations in a few clicks! Intelligent Auto-scheduling | Custom Dashboard & Reports | Integration to QB, Salesforce, Zoho, and more. Customer Portal | Instant multi-channel updates (SMS, Email, PDF) | Invoicing, Signature on mobile. Native Android & iOS apps with offline support | Custom forms & fields | Intelligent notifications. Raise quotes, invoice and track payments from mobile. Map-based and automatic scheduling in real-time. Selfie attendance and leave management, all on mobile. Secure chat, knowledge sharing with peers and managers. Real-time location management for quicker turnarounds. Seamless UI/UX on Android & iOS. Capture, approve and track expenses from the field. FieldEZ’s flexible and highly customizable solution has been used across industries for various applications including repair & maintenance, installation, lead management, asset tracking, data collection and surveys.
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About
Easily track service requests received from your customers.
NewWaySERVICE allows you to track and manage your service requests, no matter your business sector. Manage and track all types of requests, including requests for repairs, maintenance, support or information.
Everything is included and there are no hidden fees. NewWaySERVICE already includes all modules and options needed for your service department such as work orders management, customers and equipment, schedule, signature capture, attach documents, notifications, customer portal, preventive maintenance, Google maps, inventory, purchase orders, knowledge base, reporting, data sync, API and a lot more.
No installation nor training required. Just a web browser is all you need to use NewWaySERVICE. You can start using it absolutely free in less than 30 seconds.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Field service businesses seeking a solution to facilitate their work
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Audience
Small and medium-sized enterprises that need an easy software to track their service department or repair shop..
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$27/month/user or less
You only have to pay for technicians who need to have work orders assigned to them.
You do not have to pay for dispatchers or administrative staff who access the application. Access to the customer portal is also free for your customers.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFieldEZ Technologies
Founded: 2011
India
www.fieldez.com
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Company InformationOroLogic Inc.
Founded: 1996
Canada
www.NewWaySERVICE.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Not Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Not Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Preventive Maintenance
Not Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Not Supported
Scheduling
Supported
Task Management
Supported
Cleaning Services Features
Billing & Invoicing
Supported
Client Management
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Mobile Access
Supported
Payroll Management
Not Supported
Quotes / Estimates
Not Supported
Recurring Appointments
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Work Order Management
Supported
Equipment Maintenance Features
Customer Database
Supported
Dispatch Management
Supported
Equipment Tracking
Not Supported
Inventory Control
Not Supported
Job Management
Supported
Maintenance Scheduling
Supported
Warranty Tracking
Supported
Work Order Management
Supported
HVAC Features
Billing & Invoicing
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Technician Management
Not Supported
Work Order Management
Not Supported
Landscape Management Features
Billing & Invoicing
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Groundskeeping
Supported
Inventory Control
Not Supported
Irrigation Tracking
Supported
Job Management
Supported
Landscape Design
Not Supported
Mobile Access
Supported
Payroll Management
Not Supported
Plant Database
Not Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling & Appointments
Supported
Work Order Management
Supported
Plumbing Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Scheduling Features
Alerts/Notifications
Supported
Appointment Scheduling
Not Supported
Automated Scheduling
Supported
Calendar Management
Supported
Class Scheduling
Not Supported
Employee Scheduling
Supported
Facility Scheduling
Not Supported
Group Scheduling
Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Not Supported
Multi-Location
Supported
Online Scheduling
Supported
Payment Processing
Not Supported
Real-time Scheduling
Supported
Reservations
Not Supported
Resource Scheduling
Supported
Room Booking Management
Supported
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Not Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Work Order Features
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Not Supported
Recurring Appointments
Supported
Routing
Not Supported
Scheduling
Supported
Task Management
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Service Desk Features
Change Management
Not Supported
CMDB
Not Supported
Incident Management
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Mobile Access
Supported
Procurement Management
Not Supported
Remote Control
Not Supported
Self Service Portal
Supported
SLA Management
Not Supported
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Integrations
QuickBooks Online
Supported
Adobe Marketo Engage
Supported
Freshdesk
Supported
LogiNext Mile
Supported
MYOB
Supported
Oracle CRM On Demand
Supported
QuickBooks Online Advanced
Supported
SAP CRM
Supported
Sage 50
Supported
Salesforce
Supported
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Integrations
QuickBooks Online
Supported
Adobe Marketo Engage
Not Supported
Freshdesk
Not Supported
LogiNext Mile
Not Supported
MYOB
Not Supported
Oracle CRM On Demand
Not Supported
QuickBooks Online Advanced
Not Supported
SAP CRM
Not Supported
Sage 50
Not Supported
Salesforce
Not Supported
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