FieldConnect ServiceMax

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FieldConnect:

About

Maximize technician efficiency with field service software that fully leverages mapping technology. Dramatically reduce billing cycle time with field service software tightly integrated with your accounting solution. Provide field technicians with all the information needed prior, during, & after service calls. Attract and retain top-quality employees by giving them the software they need to be successful in the field. FieldConnect includes tools to collect and report a full-range of compliance & workplace safety requirements. Provide customers with an easy-to-use, self-service portal with complete support request options. Manage field service technicians on-the-go anywhere in the field with FieldConnect’s software.
ServiceMax:

About

Transform your field service organizations with ServiceMax, a leading provider of cloud-based field service solutions. Built on the Salesforce platform, ServiceMax powers a new era of field service experiences. The platform offers end-to-end field service solutions, including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory & depot repair, installed base entitlements, and social collaboration.
FieldConnect:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ServiceMax:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
FieldConnect:

Audience

Field service companies including HVAC, electrical, plumbing, building controls, commercial equipment, fire and life safety, security systems, facilities maintenance, industrial cleaning, and more.
ServiceMax:

Audience

Field service companies
FieldConnect:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServiceMax:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
FieldConnect:

API

Offers API Supported
ServiceMax:

API

Offers API Supported
FieldConnect:

Screenshots and Videos

ServiceMax:

Screenshots and Videos

FieldConnect:

Pricing

Competitive pricing to meet your needs.
Free Version Not Supported
Free Trial Not Supported
ServiceMax:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
FieldConnect:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceMax:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
FieldConnect:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
ServiceMax:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
FieldConnect:

Company Information

FieldConnect
Founded: 2002
United States
www.fieldconnect.com
ServiceMax:

Company Information

PTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax
FieldConnect:

Alternatives

Service Pro

Service Pro

MSI Data
ServiceMax:

Alternatives

FieldConnect:
Field Promax

Field Promax

5.0 out of 5 stars
ServiceMax:
FieldConnect:
BigChange

BigChange

4.4 out of 5 stars
ServiceMax:
Fergus

Fergus

Fergus Software
FieldConnect:
mHelpDesk

mHelpDesk

2.0 out of 5 stars
ServiceMax:
FieldConnect:
BuildOps

BuildOps

4.9 out of 5 stars
ServiceMax:
Field Force Tracker

Field Force Tracker

Rapidsoft Systems
5.0 out of 5 stars
FieldConnect:

Categories

HVAC Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported
ServiceMax:

Categories

HVAC Supported
Service Dispatch Supported
Work Order Supported
FieldConnect:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Building Maintenance Features

Asset Tracking Not Supported
Commercial Properties Supported
Customer Database Supported
Dispatch Management Supported
Inventory Management Supported
Job Costing Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Not Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
ServiceMax:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
FieldConnect:

Integrations

Magic EDI Service Not Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Dynamics GP Supported
Microsoft Dynamics SL Supported
QuickBooks Online Supported
Runbook Not Supported
Sage 300 Construction and Real Estate (CRE) Supported
Sage Intacct Supported
SkyRingAI Not Supported
Viewpoint Spectrum Supported
Viewpoint Vista Supported
XOi Supported
Xinix Not Supported
frontline.io Not Supported
ServiceMax:

Integrations

Magic EDI Service Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Dynamics GP Not Supported
Microsoft Dynamics SL Not Supported
QuickBooks Online Not Supported
Runbook Supported
Sage 300 Construction and Real Estate (CRE) Not Supported
Sage Intacct Not Supported
SkyRingAI Supported
Viewpoint Spectrum Not Supported
Viewpoint Vista Not Supported
XOi Not Supported
Xinix Supported
frontline.io Supported
FieldConnect:
Claim FieldConnect and update features and information
Claim FieldConnect and update features and information
ServiceMax:
Claim ServiceMax and update features and information
Claim ServiceMax and update features and information