Optima Pro

Optima Pro

Achieva.ai
+
+

Related Products

  • Resco Field Service+
    4 Ratings
    Visit Website
  • WEX Field Service Management
    67 Ratings
    Visit Website
  • Verizon Connect
    1,003 Ratings
    Visit Website
  • CompanyCam
    5,585 Ratings
    Visit Website
  • WERX
    35 Ratings
    Visit Website
  • ArboStar
    565 Ratings
    Visit Website
  • Connecteam
    10,756 Ratings
    Visit Website
  • TRACTIAN
    139 Ratings
    Visit Website
  • Bidtracer
    39 Ratings
    Visit Website
  • Wrike
    7,635 Ratings
    Visit Website

About

Application for external service providers. Improve your company's management with efficient control of external activities. Transform your paper work orders to digital. Real-time team location. Track activities, routes and work order information. Effective process control Identify your team's progress without difficulty and unforeseen circumstances. With Field you eliminate the doubt of where your team is and make the service more transparent to the customer through shared location in real time. Optimized service and activities. Standardize your flow and ensure the efficiency of your external team. Reports and indicators. Stay up to date with the performance information you need. Take control of your team's activities and productivity. Real-time team location. You know that customer call asking where the technician is? Respond with conviction with the geographical position in real time.

About

Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization. Achieva's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents. The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs. Best For SMEs, Agencies, Enterprises

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

For field services in Brazil that need a management tool for geolocation operations

Audience

Field service companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Free to Start
Price based on the requirement
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.9 / 5
design 4.7 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • 1) Easy tracking of on-site requests 2) Better insights with automated reporting 3) Real-time location tracking of field service teams 4) Multi-location management with ease
  • Powerful KPI Reports. Real-time Geo tracking. Automated Appointment Scheduling. Easy Generation of Complex Bills/Invoices.
  • 1. Seamless integration with the Salesforce platform 2. Robust features for enhancing sales processes 3. User-friendly interface for easy adoption 4. Efficient data management and analytics capabilities 5. Customizable workflows to align with business needs
  • Real-time GEO tracking. Optimized day-to-day operations. Multi-location management. Parts inventory management. Powerful KPI reports. Automated reminders and escalations.
  • Real-time GEO tracking. Multi-location management. Reminders and escalations. Powerful KPI reports.

Cons

  • None as of now. The product meets our business requirements effectively
  • Didn’t come across any as the product suited business needs aptly.
  • None as such. I didn’t find any other product like Optima Pro, that is easy to use and so manageable.
  • Couldn’t find any as the tool catered to our requirements perfectly and we are completely satisfied with Optima Pro.
  • None as of now, If we face any issue will surely share.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Field Control
Founded: 2015
Brazil
fieldcontrol.com.br/

Company Information

Achieva.ai
Founded: 1996
United States
achieva.ai/

Alternatives

Work&Track Mobile

Work&Track Mobile

NEO managing mobility

Alternatives

OfficeTrack

OfficeTrack

OfficeTack

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Not Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Not Supported

Integrations

Kintone Supported
Salesforce Not Supported

Integrations

Kintone Not Supported
Salesforce Supported
Claim Field Control and update features and information
Claim Field Control and update features and information
Claim Optima Pro and update features and information
Claim Optima Pro and update features and information