FieldEx

FieldEx

Fieldex Pte. Ltd.
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About

Field Ascend is a field service management software platform that centralizes and automates core field operations for service-based businesses such as HVAC, plumbing, electrical, lift/elevator maintenance, facilities management, and 20+ other industries by combining job scheduling, work order tracking, dispatch automation, CRM, and customer/self-service portals into one cloud-accessible system. It provides intelligent job scheduling and auto-assignment that matches work to engineer skills and location, real-time engineer tracking with GPS, timesheet management with GPS auto-audit, and a native offline-first mobile app that lets field engineers view and update jobs, capture photos, collect digital signatures, complete checklists, and log equipment status even without signal. It supports automated preventive maintenance schedules, route optimization, reporting and analytics dashboards, and features like purchase orders, stock and materials tracking, CRM, and site.

About

FieldEx is a cloud-based field service management and computerized maintenance management system for organizations coordinating work across sites. It helps teams schedule preventive and reactive jobs, dispatch technicians, create work orders, manage inspections, and track equipment, assets, parts, and job progress. Field staff can receive assignments through mobile apps, update work status, and record service details from the field, while managers plan resources and maintain service records across locations. The platform supports facilities maintenance, HVAC and commercial equipment repair, industrial maintenance, equipment installation, and multi-trade field operations. FieldEx connects office planning with on-site execution through configurable workflows for different job types, helping organizations replace paper forms and scattered records with a shared operational system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service businesses and service operations teams requiring a solution to automate scheduling, dispatch, mobile work execution, maintenance planning and customer communication

Audience

Facility management, HVAC, commercial equipment repair, multi-site operations, industrial maintenance, and multi-trade contractors.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$13.53 per month
Free Version Supported
Free Trial Supported

Pricing

$10/user/month
Growth costs $10/user/month with annual billing or $15/user/month with monthly billing. Pro costs $55/user/month with annual billing or $65/user/month with monthly billing. Enterprise costs $85/user/month with annual billing only. Qualifying NGOs may receive Pro at no cost. All plans include a 14-day free trial with no credit card required; setup and onboarding are free.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Field Ascend
United States
field-ascend.com

Company Information

Fieldex Pte. Ltd.
Founded: 2018
Singapore
www.fieldex.com

Alternatives

Nural SFA

Nural SFA

Nuraltech

Alternatives

Einpix

Einpix

Epicus IT
FieldEdge

FieldEdge

Xplor

Categories

HVAC Supported
Plumbing Supported

Categories

CMMS Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

Xero Supported
Calendly Not Supported
Google Calendar Not Supported
Google Sheets Supported
Microsoft 365 Not Supported
Microsoft Excel Supported
Microsoft Power BI Not Supported
QuickBooks Online Supported
Sage 100 Supported

Integrations

Xero Supported
Calendly Supported
Google Calendar Supported
Google Sheets Not Supported
Microsoft 365 Supported
Microsoft Excel Not Supported
Microsoft Power BI Supported
QuickBooks Online Not Supported
Sage 100 Not Supported
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Claim Field Ascend and update features and information
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