FellaFeeds5.0 out of 5 stars |
||||||
| FellaFeeds | RateNow | |||||
|---|---|---|---|---|---|---|
Related Products
|
||||||
FellaFeeds:
About
Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.
|
RateNow:
About
RateNow is a cloud-based experience and feedback management platform for collecting and analyzing customer, patient, passenger, and employee feedback. Organizations can deploy surveys through SMS, WhatsApp, email, web and in-app pop-ups, QR codes, phone surveys, and on-site touchscreen or smiley-button terminals. The platform brings responses together in dashboards with NPS, CSAT, and CES measures, segmentation, reporting, and automated alerts. Its case-management tools help teams follow up on negative feedback, while AI text analysis classifies comments by sentiment and topic. RateNow also provides a mobile app for viewing results, comments, and alerts, and supports CRM data exchange through a REST API or CSV upload. The service is offered on a project-specific monthly subscription, with a 12-month minimum for terminal-based service.
|
|||||
FellaFeeds:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
RateNow:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
|
|||||
FellaFeeds:
Audience
Companies in need of a customer feedback app and feedback software to increase their business
|
RateNow:
Audience
Mid-market and enterprise organizations in retail, healthcare, hospitality, transportation, and the public sector.
|
|||||
FellaFeeds:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
RateNow:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
FellaFeeds:
API
Offers API
Not Supported
|
RateNow:
API
Offers API
Supported
|
|||||
FellaFeeds:
Screenshots and Videos |
RateNow:
Screenshots and VideosNo images available
|
|||||
FellaFeeds:
Pricing
$15 per month
Free Version
Not Supported
Free Trial
Supported
|
RateNow:
PricingFor terminal-based deployments, RateNow provides a fully managed service for a monthly fee that includes device rental, setup and configuration, its data analysis and management platform, support, maintenance, and guaranteed operation. The minimum contract is 12 months, and pricing is tailored to each project.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
FellaFeeds:
Reviews/
|
RateNow:
Reviews/
|
|||||
FellaFeeds:
Pros & Cons from Real UsersPros
Cons
|
||||||
FellaFeeds:
Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
RateNow:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
|||||
FellaFeeds:
Company InformationFellaFeeds
Founded: 2018
India
fellafeeds.com
|
RateNow:
Company InformationRateNow
Founded: 2014
Spain
www.ratenow.cx/
|
|||||
FellaFeeds:
Alternatives |
RateNow:
Alternatives |
|||||
|
FellaFeeds:
|
RateNow:
|
|||||
|
FellaFeeds:
|
RateNow:
|
|||||
|
FellaFeeds:
|
RateNow:
|
|||||
| FellaFeeds: | RateNow: | |||||
FellaFeeds:
Categories |
RateNow:
Categories |
|||||
FellaFeeds:
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
|
||||||
FellaFeeds:
Integrations
No info available.
|
RateNow:
Integrations
No info available.
|
|||||
|
FellaFeeds:
|
RateNow:
|