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About

Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.

About

Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide - Increase your survey response rates by 200% - See your data in your CRM and set triggers based on it - Get 3x more feedback without sending more emails - Customize both the look and content of your surveys - Set goals, track KPIs, generate reports and more...

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a customer feedback app and feedback software to increase their business

Audience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version
Free Trial

Pricing

$39.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • It used to be very arduous for us to keep to the vendor facility up to mark but thanks to Fellafeeds personnel for making our lives trouble free. Now it’s elementary to operate on multi-disciplinary teams of staff including cleaning, maintenance, security and food

Cons

  • bug fixing takes time but I am happy the way they solve issues.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FellaFeeds
Founded: 2018
India
fellafeeds.com

Company Information

Nicereply
Founded: 2011
Slovakia
nicereply.com

Alternatives

CHI Express

CHI Express

Logica Infotech Services

Alternatives

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Delighted

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Insider Metrics
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BizRatings

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Zence Feedback

Zence Feedback

Easyrewardz
Simplesat

Simplesat

Pronto Holdings
HappySat

HappySat

Invarosoft

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Integrations

Aircall
Bitium
Freshdesk
Freshsuccess
Front
Gmail
Groove
Microsoft Outlook
Mojo Helpdesk
ProjectManager
Quickwork
Salesforce
Shopify
Slack
Stackreaction
Style Intelligence
TeamSupport
Trelica
Truto
Zapier

Integrations

Aircall
Bitium
Freshdesk
Freshsuccess
Front
Gmail
Groove
Microsoft Outlook
Mojo Helpdesk
ProjectManager
Quickwork
Salesforce
Shopify
Slack
Stackreaction
Style Intelligence
TeamSupport
Trelica
Truto
Zapier
Claim FellaFeeds and update features and information
Claim FellaFeeds and update features and information
Claim Nicereply and update features and information
Claim Nicereply and update features and information