FellaFeeds5.0 out of 5 stars |
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Related Products
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FellaFeeds:
About
Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.
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Fidly:
About
Fidly is a cloud-based customer success platform for B2B companies with recurring customer relationships, including SaaS providers, accounting firms, agencies, consultancies, and other service businesses. Teams define one-time customer journey stages and recurring routines with deadlines; Fidly checks progress daily and organizes a priority queue showing which accounts are due or overdue and why. The platform also includes team tasks, NPS and CSAT surveys, a daily 0–100 customer health score, AI summaries and analysis of survey comments and customer meetings, and an AI chat assistant for questions about customer accounts. Customers can be added manually or by spreadsheet, while product-usage data can be sent through the Pixel, REST API, or Zapier. The health score combines usage, adoption, financial, stability, and relationship signals, while the priority queue helps teams decide which account to address first.
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FellaFeeds:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Fidly:
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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FellaFeeds:
Audience
Companies in need of a customer feedback app and feedback software to increase their business
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Fidly:
Audience
B2B companies with recurring revenue, including SaaS providers, accounting firms, agencies, and other subscription-service businesses with customer success or account management teams.
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FellaFeeds:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Fidly:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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FellaFeeds:
API
Offers API
Not Supported
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Fidly:
API
Offers API
Supported
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FellaFeeds:
Screenshots and Videos |
Fidly:
Screenshots and VideosNo images available
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FellaFeeds:
Pricing
$15 per month
Free Version
Not Supported
Free Trial
Supported
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Fidly:
Pricing
R$297/month
Start is R$297/month for up to 100 customers; Essencial is R$597/month for up to 300; Profissional is R$997/month for up to 1,000; Escala starts at R$1,294/month for larger portfolios. Extra users are R$10/month; annual billing gives two months free. A 30-day free trial is offered on all plans.
Free Version
Not Supported
Free Trial
Supported
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FellaFeeds:
Reviews/
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Fidly:
Reviews/
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FellaFeeds:
Pros & Cons from Real UsersPros
Cons
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FellaFeeds:
Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Fidly:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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FellaFeeds:
Company InformationFellaFeeds
Founded: 2018
India
fellafeeds.com
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Fidly:
Company InformationFidly
Founded: 2026
Brazil
fidly.com.br
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FellaFeeds:
Alternatives |
Fidly:
Alternatives |
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FellaFeeds:
Categories |
Fidly:
Categories |
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FellaFeeds:
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
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FellaFeeds:
Integrations
HubSpot CRM
Not Supported
Make
Not Supported
Stripe
Not Supported
Zapier
Not Supported
Zendesk
Not Supported
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Fidly:
Integrations
HubSpot CRM
Supported
Make
Supported
Stripe
Supported
Zapier
Supported
Zendesk
Supported
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FellaFeeds:
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Fidly:
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