FellaFeeds

FellaFeeds

5.0 out of 5 stars
FellaFeeds Fidly

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FellaFeeds:

About

Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.
Fidly:

About

Fidly is a cloud-based customer success platform for B2B companies with recurring customer relationships, including SaaS providers, accounting firms, agencies, consultancies, and other service businesses. Teams define one-time customer journey stages and recurring routines with deadlines; Fidly checks progress daily and organizes a priority queue showing which accounts are due or overdue and why. The platform also includes team tasks, NPS and CSAT surveys, a daily 0–100 customer health score, AI summaries and analysis of survey comments and customer meetings, and an AI chat assistant for questions about customer accounts. Customers can be added manually or by spreadsheet, while product-usage data can be sent through the Pixel, REST API, or Zapier. The health score combines usage, adoption, financial, stability, and relationship signals, while the priority queue helps teams decide which account to address first.
FellaFeeds:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Fidly:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
FellaFeeds:

Audience

Companies in need of a customer feedback app and feedback software to increase their business
Fidly:

Audience

B2B companies with recurring revenue, including SaaS providers, accounting firms, agencies, and other subscription-service businesses with customer success or account management teams.
FellaFeeds:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Fidly:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
FellaFeeds:

API

Offers API Not Supported
Fidly:

API

Offers API Supported
FellaFeeds:

Screenshots and Videos

Fidly:

Screenshots and Videos

No images available
FellaFeeds:

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported
Fidly:

Pricing

R$297/month
Start is R$297/month for up to 100 customers; Essencial is R$597/month for up to 300; Profissional is R$997/month for up to 1,000; Escala starts at R$1,294/month for larger portfolios. Extra users are R$10/month; annual billing gives two months free. A 30-day free trial is offered on all plans.
Free Version Not Supported
Free Trial Supported
FellaFeeds:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Fidly:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
FellaFeeds:

Pros & Cons from Real Users

Pros

  • It used to be very arduous for us to keep to the vendor facility up to mark but thanks to Fellafeeds personnel for making our lives trouble free. Now it’s elementary to operate on multi-disciplinary teams of staff including cleaning, maintenance, security and food

Cons

  • bug fixing takes time but I am happy the way they solve issues.
FellaFeeds:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported
Fidly:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
FellaFeeds:

Company Information

FellaFeeds
Founded: 2018
India
fellafeeds.com
Fidly:

Company Information

Fidly
Founded: 2026
Brazil
fidly.com.br
FellaFeeds:

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Fidly:

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FellaFeeds:
Hello Customer

Hello Customer

Insider Metrics
Fidly:
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5.0 out of 5 stars
FellaFeeds:
Fidly:
FellaFeeds:
Zence Feedback

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Fidly:
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FellaFeeds:
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FellaFeeds:

Categories

Fidly:

Categories

Customer Success Supported
FellaFeeds:

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported
FellaFeeds:

Integrations

HubSpot CRM Not Supported
Make Not Supported
Stripe Not Supported
Zapier Not Supported
Zendesk Not Supported
Fidly:

Integrations

HubSpot CRM Supported
Make Supported
Stripe Supported
Zapier Supported
Zendesk Supported
FellaFeeds:
Claim FellaFeeds and update features and information
Claim FellaFeeds and update features and information
Fidly:
Claim Fidly and update features and information
Claim Fidly and update features and information