Related Products
|
||||||
About
Feelingstream delivers real-time customer insight to help your business become more efficient, boost revenue and keep your customers coming back. And your data? Secured on-premise. Feelingstream gives you an overview of your customer interactions across all communication channels – calls, email, chatbot and surveys. You’ll know exactly what goes on in your customer interactions and where you can make powerful changes. This overview gives you rich insight into how to elevate your business in terms of customer service, sales and product development. You’ll discover which small changes bring the highest ROI and where you need to come up with new innovative solutions. Making strategic changes in your business leads to you giving your customers exactly what they want from you. And happy customers means that they will be coming back for more and telling everyone they know about your business as well. Win-win!
|
About
TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to respond in order to address customer service, product, and facility issues before a bad experience becomes a bad review. Sign up for our service and we instantly provide a dedicated phone number to display at your business. Sign up for our service and we instantly provide a dedicated phone number to display at your business. Managers on duty receive the message on their phones by text or email. Managers don't see the customer's phone number. Managers can respond by text immediately while the customer is still on-premises, resolving issues or receiving praise for a great experience. Customers leave happy and in many cases write a positive review online. They tell their friends and come back, bringing in more revenue and loyalty to your brand. Customers just text your TalkToTheManager number from any cell phone.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Companies and enterprises searching for a real-time customer insight solution to optimize their business, revenue and customer experience
|
Audience
Businesses searching for a solution to improve their services and increase sales
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$29 per month
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationFeelingstream
Founded: 2015
Estonia
www.feelingstream.com
|
Company InformationTalkToTheManager
Founded: 2012
United States
talktothemanager.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
|
||||||
Integrations
Amazon Web Services (AWS)
Supported
Genesys Cloud CX
Supported
Google Cloud Platform
Supported
SAP Analytics Cloud
Supported
SAP Cloud Platform
Supported
Telia ACE
Supported
Tilde Machine Translation
Supported
Wildix
Supported
|
Integrations
Amazon Web Services (AWS)
Not Supported
Genesys Cloud CX
Not Supported
Google Cloud Platform
Not Supported
SAP Analytics Cloud
Not Supported
SAP Cloud Platform
Not Supported
Telia ACE
Not Supported
Tilde Machine Translation
Not Supported
Wildix
Not Supported
|
|||||
|
|
|