Nextiva CRM

Nextiva CRM

Nextiva
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About

Feelingstream delivers real-time customer insight to help your business become more efficient, boost revenue and keep your customers coming back. And your data? Secured on-premise. Feelingstream gives you an overview of your customer interactions across all communication channels – calls, email, chatbot and surveys. You’ll know exactly what goes on in your customer interactions and where you can make powerful changes. This overview gives you rich insight into how to elevate your business in terms of customer service, sales and product development. You’ll discover which small changes bring the highest ROI and where you need to come up with new innovative solutions. Making strategic changes in your business leads to you giving your customers exactly what they want from you. And happy customers means that they will be coming back for more and telling everyone they know about your business as well. Win-win!

About

Turn prospects into customers and customers into fans. All with one powerful workspace called Nextiva CRM. Manage all your communication channels in one place. Phone, email, SMS, chat, and social media are united. The only sales management tool that directly connects you with all of your communication channels. Customer Service Management should live in the same place so you can deliver an amazing experience. Get tools and analytics that give your entire organization (from the frontline to the C-suite) a complete view of every customer. Everything on one platform means you can streamline processes around your customer relationships. Customer service interactions become faster, more consistent, more strategic, and (bonus!) cheaper.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and enterprises searching for a real-time customer insight solution to optimize their business, revenue and customer experience

Audience

Organizations that want an effective CRM system that can integrate with their phone system

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$10.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Feelingstream
Founded: 2015
Estonia
www.feelingstream.com

Company Information

Nextiva
Founded: 2008
United States
www.nextiva.com/products/customer-service-crm.html

Alternatives

Sugar Serve

Sugar Serve

SugarCRM

Alternatives

WinCX Cloud

WinCX Cloud

We Win Limited

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

Active Directory
Amazon Web Services (AWS)
Genesys Cloud CX
Google Cloud Platform
Prodoscore
SAP Analytics Cloud
SAP Cloud Platform
Telia ACE
Tilde Machine Translation
Wildix

Integrations

Active Directory
Amazon Web Services (AWS)
Genesys Cloud CX
Google Cloud Platform
Prodoscore
SAP Analytics Cloud
SAP Cloud Platform
Telia ACE
Tilde Machine Translation
Wildix
Claim Feelingstream and update features and information
Claim Feelingstream and update features and information
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Claim Nextiva CRM and update features and information