+
+

Related Products

  • Auvik
    668 Ratings
    Visit Website
  • SurveySparrow
    3,022 Ratings
    Visit Website
  • Jotform
    8,206 Ratings
    Visit Website
  • SurveyLegend
    1,874 Ratings
    Visit Website
  • Forethought
    167 Ratings
    Visit Website
  • Sogolytics
    866 Ratings
    Visit Website
  • Birdeye
    5,030 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • Pipedrive
    10,300 Ratings
    Visit Website
  • Zendesk
    7,748 Ratings
    Visit Website

About

Feelingstream delivers real-time customer insight to help your business become more efficient, boost revenue and keep your customers coming back. And your data? Secured on-premise. Feelingstream gives you an overview of your customer interactions across all communication channels – calls, email, chatbot and surveys. You’ll know exactly what goes on in your customer interactions and where you can make powerful changes. This overview gives you rich insight into how to elevate your business in terms of customer service, sales and product development. You’ll discover which small changes bring the highest ROI and where you need to come up with new innovative solutions. Making strategic changes in your business leads to you giving your customers exactly what they want from you. And happy customers means that they will be coming back for more and telling everyone they know about your business as well. Win-win!

About

Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things. We built InMoment to change all of that. We’re ushering in the Experience Improvement (XI) movement to transform the way your organization approaches business initiatives. A unique combination of leading-edge technology and decades of human expertise combined to help businesses create effective and profitable programs that improve experiences at the intersection of value—where customer, employee, and business needs meet. Experiences are personal, emotional, and dynamic. Understanding where to focus is the really hard part—and it’s central to your success. Identify and prioritize the high-impact, emotional moments to connect with and grow your most valued customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and enterprises searching for a real-time customer insight solution to optimize their business, revenue and customer experience

Audience

Companies that want to learn and improve experiences of employees and customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Feelingstream
Founded: 2015
Estonia
www.feelingstream.com

Company Information

InMoment
Founded: 2002
United States
inmoment.com

Alternatives

Sugar Serve

Sugar Serve

SugarCRM

Alternatives

Categories

Categories

Integrations

Adobe Marketo Engage
Allego
Alterna CX
Amazon Web Services (AWS)
Contentsquare
Facebook
Genesys Cloud CX
Google Cloud Platform
Graphite Connect
Meltano
PULSE Software
QEval
SAP Analytics Cloud
SAP Cloud Platform
Salesforce
Tilde Machine Translation
Trustpilot
Wildix
Workday HCM
Zendesk

Integrations

Adobe Marketo Engage
Allego
Alterna CX
Amazon Web Services (AWS)
Contentsquare
Facebook
Genesys Cloud CX
Google Cloud Platform
Graphite Connect
Meltano
PULSE Software
QEval
SAP Analytics Cloud
SAP Cloud Platform
Salesforce
Tilde Machine Translation
Trustpilot
Wildix
Workday HCM
Zendesk
Claim Feelingstream and update features and information
Claim Feelingstream and update features and information
Claim InMoment and update features and information
Claim InMoment and update features and information