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About

Feedio is an all-in-one customer feedback and analytics platform built for digital professionals, SaaS companies, and e-commerce businesses. It helps teams collect, analyze, and act on customer feedback to improve satisfaction and retention. Using tools like sentiment analysis, trend tracking, and NPS scoring, Feedio transforms raw feedback into actionable insights. Businesses can identify promoters and detractors, refine product strategies, and deliver better customer experiences. The platform also allows users to curate verified testimonials to strengthen brand trust and credibility. With an intuitive dashboard and automation features, Feedio empowers businesses to turn feedback into meaningful growth.

About

Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide - Increase your survey response rates by 200% - See your data in your CRM and set triggers based on it - Get 3x more feedback without sending more emails - Customize both the look and content of your surveys - Set goals, track KPIs, generate reports and more...

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS companies, digital agencies, educators, and e-commerce businesses seeking to collect and analyze customer feedback to optimize user experience, retention, and brand trust

Audience

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$39.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Feedio
www.feedio.app/

Company Information

Nicereply
Founded: 2011
Slovakia
nicereply.com

Alternatives

Simplesat

Simplesat

Pronto Holdings

Alternatives

Delighted

Delighted

Qualtrics
Zence Feedback

Zence Feedback

Easyrewardz
BizRatings

BizRatings

BizRatings.com
Delighted

Delighted

Qualtrics
Simplesat

Simplesat

Pronto Holdings

Categories

Customer Feedback Supported
NPS Supported

Categories

Customer Feedback Supported
NPS Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

Aircall Not Supported
Bitium Not Supported
Desktop.com Not Supported
Easyflow Not Supported
Freshsuccess Not Supported
LiveAgent Not Supported
Microsoft Outlook Not Supported
Mojo Helpdesk Not Supported
Pandium Not Supported
ProjectManager Not Supported
Salesforce Not Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported
Style Intelligence Not Supported
TeamSupport Not Supported
Trelica Not Supported
Truto Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Aircall Supported
Bitium Supported
Desktop.com Supported
Easyflow Supported
Freshsuccess Supported
LiveAgent Supported
Microsoft Outlook Supported
Mojo Helpdesk Supported
Pandium Supported
ProjectManager Supported
Salesforce Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Style Intelligence Supported
TeamSupport Supported
Trelica Supported
Truto Supported
Zapier Supported
Zendesk Supported
Claim Feedio and update features and information
Claim Feedio and update features and information
Claim Nicereply and update features and information
Claim Nicereply and update features and information