+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • SurveyLegend
    1,882 Ratings
    Visit Website
  • Jotform
    8,632 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • Birdeye
    5,111 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • Kevel
    96 Ratings
    Visit Website
  • FirstPromoter
    64 Ratings
    Visit Website
  • ActiveCampaign
    17,286 Ratings
    Visit Website
  • Odoo
    1,694 Ratings
    Visit Website

About

Collect customer feedback and let happy customers spread the word online. With Feedback Link, you can immediately ask your Net Promoter Score® promoters to share their positive experience online. Feedback Link lets businesses measure customer experience while getting their happy customers to become online promoters on platforms like Trustpilot, Yelp, Facebook, and more.

About

Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes that want to collect customer feedback and have their customers leave good online reviews

Audience

Companies searching for a Complaint Management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$50.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The platform offers a strong community with valuable discussions on technology and development. It allows users to share insights, learn from experts, and stay updated with the latest industry trends.

Cons

  • The registration process can be slow and requires approval, which may delay quick access for new users.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Feedback Link
www.feedback.link

Company Information

binds.co
Founded: 2015
Brazil
binds.co

Alternatives

Famepilot

Famepilot

Famepilot Internet

Alternatives

Delighted

Delighted

Qualtrics

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Complaint Management Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Integrations

Facebook
Foursquare
Google Business Profile
Google Cloud Platform
Google Shopping
JSON
Java
Microsoft Power BI
Node.js
PHP
Postman
Python
Ruby
Salesforce
Slack
Tripadvisor
Trustpilot
VTEX
X (Twitter)
Yelp

Integrations

Facebook
Foursquare
Google Business Profile
Google Cloud Platform
Google Shopping
JSON
Java
Microsoft Power BI
Node.js
PHP
Postman
Python
Ruby
Salesforce
Slack
Tripadvisor
Trustpilot
VTEX
X (Twitter)
Yelp
Claim Feedback Link and update features and information
Claim Feedback Link and update features and information
Claim binds.co and update features and information
Claim binds.co and update features and information