+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Motivosity
    4,838 Ratings
    Visit Website
  • Sogolytics
    870 Ratings
    Visit Website
  • ScreenMeet
    34 Ratings
    Visit Website
  • CoachIQ
    41 Ratings
    Visit Website
  • Descartes Sellercloud
    98 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • TelemetryTV
    280 Ratings
    Visit Website
  • Retool
    593 Ratings
    Visit Website

About

Now you can automatically trigger official Amazon rating requests using the same system behind the Request a Review feature in Seller Central. No manual clicking per order, no worrying about restrictions, just a fully automated process that is 100% compliant with Amazon’s policies. In 2019, eDesk acquired FeedbackExpress, the much loved Amazon feedback tool, for safely requesting and boosting seller feedback and reviews. Over the years we’ve listened to and learned from our FeedbackExpress customers and brought their best insights to reality in our eDesk Feedback product. FeedbackExpress customers now love eDesk Feedback’s 100% compliant and automated system for gathering more feedback and reviews safely. They also love the fact that they can gather reviews across Amazon, eBay, Trustpilot and Google My Business, effectively increasing conversions on their webstores too.

About

Capture real feedback when users interact with your product. Our AI then turns it into actionable tasks. Gather direct insights from customers. Address issues quickly and privately while celebrating positive feedback publicly. Topic modeling turns feedback into prioritized tasks, sorted by feedback volume. Provide a link or CSV file during onboarding, and we'll turn your feedback into tasks. Use sentiment analysis to guide positive feedback to review platforms. Analyzing thousands of hours of recordings used to be impossible without a massive team. Seven24 collects and analyzes feedback to determine sentiment. Positive feedback prompts users to leave reviews on platforms like Google Maps and Trustpilot. Negative feedback generates actionable tasks in your dashboard, helping you address issues quickly and earn customer loyalty. Analyzing thousands of hours of feedback used to require a large team. Now, with Seven24’s generative AI, the process is effortless.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a solution to get more Amazon reviews and feedback

Audience

Companies requiring a solution to collect and analyze feedback to determine sentiment

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FeedbackExpress
United Kingdom
www.edesk.com/feedbackexpress/

Company Information

Seven24
Canada
www.seven24.ai/

Alternatives

Alternatives

Prodsight

Prodsight

Product Insight
FeedbackFive

FeedbackFive

eComEngine
Zence Feedback

Zence Feedback

Easyrewardz
HighFive

HighFive

Lonesome Labs

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Google Sheets
Microsoft Excel

Integrations

Google Sheets
Microsoft Excel
Claim FeedbackExpress and update features and information
Claim FeedbackExpress and update features and information
Claim Seven24 and update features and information
Claim Seven24 and update features and information