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About

Feedback.one helps businesses collect and organize user feedback to make data-driven decisions. Instead of relying on emails, contact pages, or live chat, we add a small feedback button to your website. When clicked, it opens a simple form that can be filled out in less than a minute. Once feedback is submitted, your team can review, organize, and manage everything from a central dashboard. This helps your team see the bigger picture, identify trends, and make better product decisions. Why choose us? - Unlimited free projects and feedback (no caps) - Simple: provide your domain and add 1 line of code to your website - Secure: the form can only be opened on your domain - Fast: the script is lightweight and does not block rendering

About

Feel the pulse of your brand by capturing continuous feedback at any relevant touchpoint online or offline. Foster a customer-centric culture with actionable insights gained from feedback data. Shape the net reputation of your organization with active feedback management and marketable content. Transactional feedback is generated when you ask a person (i.e. customer, supplier, agent, etc.) for feedback after an interaction with your organization. Typically this will be at one or more touchpoints and can include: purchase order, claim entry, product delivery, check-out, a visit by a service technician, and many more. Each feedback is associated with somebody who really did interact with your organization, making feedback both valuable and authentic. The great benefit of transactional feedback is the ability to capture opinions when they change. Because the perception of your organization rarely changes without a reason, people are much more likely to change their opinion.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking to collect and organize user feedback in one place

Audience

Companies and organizations in need of a cloud-based transactional feedback platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Feedback.one
Founded: 2024
United States
feedback.one

Company Information

eTrusted
Germany
enterprise.etrusted.com

Alternatives

Alternatives

Categories

Customer Feedback Supported

Categories

Customer Feedback Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Supported
Surveys Not Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Supported

Integrations

GitHub Supported

Integrations

GitHub Not Supported
Claim Feedback.one and update features and information
Claim Feedback.one and update features and information
Claim eTrusted and update features and information
Claim eTrusted and update features and information