FastPass SSPRFastPassCorp
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Specops Secure Service DeskSpecops Software
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Related Products
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About
FastPass enhances user protection against identity theft. The combination of FastPass SSPR and FastPass IVM, integrated into FastPass Suite, boosts productivity for end-users and help desk support, simultaneously safeguarding against social engineering attacks on the service desk.
Preventing password theft from the help desk necessitates a secure IT workflow. FastPass IVM, available as a cloud or on-premises offering and certified by ServiceNow and others, enables dynamic and contextual verification. Tailored to individual user groups based on security policies, this solution incorporates information about the user's device usage and multi-factor authentication (MFAs), creating a robust defense against hackers.
FastPass SSPR provides an advanced self-service solution for password resets and unlocks. It seamlessly supports passwords from AD, Entra, SAP, IBM, Oracle, LDAP, and other systems. All types of MFA and manager approval for verification.
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About
Password reset tickets at the service desk are a great vulnerability for hackers to exploit. In the absence of a self-service password reset solution to direct users to, it is up to the service desk agent to verify that the caller is the owner of the account, before issuing a new password. Secure Service Desk is a tool that enables organizations to enforce secure user verification at the service desk. Use the tool to reduce your social engineering vulnerability, and support your greater IT security infrastructure. User verification at the service desk often relies on static data in Active Directory. Security questions like “What’s your employee ID” are common, and can easily be sourced by cybercriminals in a targeted social engineering attack. With Secure Service Desk you can verify the accounts of users with existing data in Active Directory that can go beyond knowledge-based authentication.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations from 500 users to more than 100,000 users with strong security demands
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Audience
IT teams and anyone seeking a solution to manage their security operations
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.20/user/month
Pricing depends on number of users, password types and operational environment
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFastPassCorp
Founded: 2002
Denmark
www.fastpasscorp.com
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Company InformationSpecops Software
Founded: 2001
Sweden
specopssoft.com/support/en/secure-service-desk/overview.htm
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Alternatives |
Alternatives |
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Categories |
Categories |
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Password Management Features
Credential Management
Not Supported
Multifactor Authentication
Supported
Password Generator
Supported
Password Reset
Supported
Password Synchronization
Supported
Single Sign On
Not Supported
User Management
Not Supported
Self-Service Password Reset (SSPR) Features
Access Control
Supported
Alerts / Notifications
Supported
Application Security
Not Supported
Compliance Management
Supported
Credential Management
Not Supported
Employee Directory
Not Supported
Group Passwords
Not Supported
Password Database
Not Supported
Password Management
Not Supported
Reminders
Supported
Reporting / Analytics
Supported
Single Sign On
Not Supported
Two-Factor Authentication (2FA)
Supported
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IT Service Features
Contract Management
Not Supported
Incident Management
Not Supported
IT Asset Management
Supported
Knowledge Management
Not Supported
Release Management
Not Supported
Self Service Portal
Supported
Service Catalog
Not Supported
Service Reporting
Not Supported
Ticket Management
Not Supported
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Integrations
Active Directory
Supported
FastPass IVM
Supported
IBM Cloud
Supported
LDAP
Supported
Microsoft Entra ID
Supported
Oracle Cloud Infrastructure
Supported
SAP Cloud Platform
Supported
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Integrations
Active Directory
Not Supported
FastPass IVM
Not Supported
IBM Cloud
Not Supported
LDAP
Not Supported
Microsoft Entra ID
Not Supported
Oracle Cloud Infrastructure
Not Supported
SAP Cloud Platform
Not Supported
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