FastPass SSPR

FastPass SSPR

FastPassCorp
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About

FastPass enhances user protection against identity theft. The combination of FastPass SSPR and FastPass IVM, integrated into FastPass Suite, boosts productivity for end-users and help desk support, simultaneously safeguarding against social engineering attacks on the service desk. Preventing password theft from the help desk necessitates a secure IT workflow. FastPass IVM, available as a cloud or on-premises offering and certified by ServiceNow and others, enables dynamic and contextual verification. Tailored to individual user groups based on security policies, this solution incorporates information about the user's device usage and multi-factor authentication (MFAs), creating a robust defense against hackers. FastPass SSPR provides an advanced self-service solution for password resets and unlocks. It seamlessly supports passwords from AD, Entra, SAP, IBM, Oracle, LDAP, and other systems. All types of MFA and manager approval for verification.

About

Password reset tickets at the service desk are a great vulnerability for hackers to exploit. In the absence of a self-service password reset solution to direct users to, it is up to the service desk agent to verify that the caller is the owner of the account, before issuing a new password. Secure Service Desk is a tool that enables organizations to enforce secure user verification at the service desk. Use the tool to reduce your social engineering vulnerability, and support your greater IT security infrastructure. User verification at the service desk often relies on static data in Active Directory. Security questions like “What’s your employee ID” are common, and can easily be sourced by cybercriminals in a targeted social engineering attack. With Secure Service Desk you can verify the accounts of users with existing data in Active Directory that can go beyond knowledge-based authentication.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations from 500 users to more than 100,000 users with strong security demands

Audience

IT teams and anyone seeking a solution to manage their security operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.20/user/month
Pricing depends on number of users, password types and operational environment
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.3 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • We have found that the solution is indeed a matured solution, we have implemented 3 before, now it finally works. It is not easy to get an SSPR solution working as it requires the service desk, the application owners and the users them selves to all work on it
  • Nearly all users are enrolled. Very flexible configuration options. Advanced authentication. Very robust operation. Many languages.
  • The Identity Verification Manager in the product is awesome. It integrates to our Service Desk tool, lets us have different proofing factors for different user groups in both the SSPR part and the Help Desk part.

Cons

  • Well the fact that it does require the organization to work with it does it larger to implement, however our older attempts failed so I guess it proves that these guys are actually right. Unable to handle account in AS400 that did not have an AD account.
  • Time to individually adapt design to our needs have taken longer time than we expect.
  • You need to enforce the SSPR solution to make sure users get it. But if you do it really works great. Follow their advice.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FastPassCorp
Founded: 2002
Denmark
www.fastpasscorp.com

Company Information

Specops Software
Founded: 2001
Sweden
specopssoft.com/support/en/secure-service-desk/overview.htm

Alternatives

Alternatives

FastPass SSPR

FastPass SSPR

FastPassCorp
AdminGloves SSPR

AdminGloves SSPR

AdminGloves Private Limited
Shift Left

Shift Left

Recast Software
FastPass IVM

FastPass IVM

FastPassCorp
FastPass Sync

FastPass Sync

FastPassCorp
FAST-PASS

FAST-PASS

SISCO - Security Identification Systems Corporation
ASPG ReACT

ASPG ReACT

Advanced Software Products Group

Categories

Categories

Password Management Features

Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management

Self-Service Password Reset (SSPR) Features

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Integrations

Active Directory
FastPass IVM
IBM Cloud
LDAP
Microsoft Entra ID
Oracle Cloud Infrastructure
SAP Cloud Platform

Integrations

Active Directory
FastPass IVM
IBM Cloud
LDAP
Microsoft Entra ID
Oracle Cloud Infrastructure
SAP Cloud Platform
Claim FastPass SSPR and update features and information
Claim FastPass SSPR and update features and information
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Claim Specops Secure Service Desk and update features and information