Falkon SMS

Falkon SMS

Falkon Systems
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About

Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team. Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin. Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.

About

Customer attention is scarce, and marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources. With the limitless potential of generative AI, Pendula empowers teams to deliver adaptive and meaningful two-way customer experiences to inspire, engage, and retain customers at scale. Pendula aims to be at the heart of every conversation between businesses and their customers, all over the world. Intuitive drag-and-drop functionality that will empower teams to do their best work. Create two-way conversations and act on them intelligently with real-time data. Harness the power of AI to activate your entire data stack. The heart of next-gen customer engagement and retention. With Pendula's workflow studio, the only limits are the boundaries of your creative thinking. Select a data source to identify the moments that actually matter to your customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

We serve small to mid-size businesses in different industries such as restaurants, pharmacies, healthcare, real-estate companies, insurance companies, staffing and recruitment agencies, etc.

Audience

Companies requiring a solution to engage, retain and delight their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$14.99
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 5.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Falkon Systems
Founded: 2021
United States
www.falkonsms.com

Company Information

Pendula
Founded: 2015
Australia
www.pendula.com

Alternatives

Alternatives

Falkon Chat

Falkon Chat

Falkon Systems
Falkon Sign

Falkon Sign

Falkon Systems
Routee

Routee

AMD Telecom

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

Microsoft Teams
AWS Glue
Adobe Marketo Engage
Airtable
Algolia
Amazon S3
Amazon Web Services (AWS)
BambooHR
Dropbox
Firebase
GitHub
Google Ads
Google Cloud BigQuery
Meta AI
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
Notion
PostgreSQL
Smartsheet

Integrations

Microsoft Teams
AWS Glue
Adobe Marketo Engage
Airtable
Algolia
Amazon S3
Amazon Web Services (AWS)
BambooHR
Dropbox
Firebase
GitHub
Google Ads
Google Cloud BigQuery
Meta AI
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
Notion
PostgreSQL
Smartsheet
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