PanvivaUpland Software
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Related Products
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About
Everyone knows a hacky onboarding and no self-serve help can make users drop off your product immediately. You can’t afford to do that anymore, not in this economy or otherwise. Faqprime is an AI-powered knowledge management platform designed to enhance customer support and user engagement. It offers features such as personalized user onboarding tours, in-app contextual help, pop-ups for feature adoption, in-app surveys and NPS, a product education academy, and a section for product updates. Faqprime also provides a customizable, SEO-ready knowledge base with free SSL and custom domain support. The platform integrates seamlessly with existing systems, supports multimedia content, and offers advanced search functionality. Faqprime's analytics deliver real-time insights into user interactions, enabling businesses to improve their support content and overall user experience.
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About
Support your employees, so they can support your customers. Our omnichannel solution, means your team has access to a unified, user-friendly system to deliver the best customer experience possible. Panviva reduces time on repetitive work, inspires team collaboration and streamlines your organization's knowledge. We centralize all your organization's knowledge in one accessible place, inspiring your team for customer success. So, whether you’re the 1st employee or the 100th, each person has access to the exact same information. Our system allows you to layer, share and collaborate on content without leaving your screen. Your team are armed with all the tools and resources they need to do their job, and are notified when anything is updated. Traditional employee onboarding often meant classroom training and reading outdated paper manuals. With Panviva, your new starters have access to all the information they need without ever needing assistance.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses requiring an AI-driven solution to improve their customer support operations to enhance user engagement
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Audience
Highly regulated industries like finance, utilities, and banking companies seeking a solution to connect, collaborate and communicate with their employees
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationFAQPRIME
www.faqprime.com
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Company InformationUpland Software
Founded: 2010
United States
uplandsoftware.com/panviva/
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Categories |
Categories |
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Digital Adoption Platforms Features
Audience Segmentation
Not Supported
Content Creation
Not Supported
Contextual Guidance
Not Supported
Data Validation
Not Supported
In-App Training
Not Supported
Launch Management
Not Supported
Multi-Language
Not Supported
Self Service Tools
Not Supported
Surveys & Feedback
Not Supported
User Onboarding
Supported
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Onboarding Features
Course Management
Not Supported
Document Management
Not Supported
E-Verify / I-9 Forms
Not Supported
Electronic Forms
Supported
Electronic Signature
Not Supported
Employee Handbook
Not Supported
Employee Portal
Not Supported
File Management
Not Supported
Job Description Management
Not Supported
Orientation Management
Supported
Self Service Portal
Not Supported
Task Management
Not Supported
Tax Forms
Not Supported
Training Management
Not Supported
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Integrations
Amazon S3
Supported
CSS
Supported
Calendly
Supported
Dailymotion
Supported
Freshdesk
Supported
Intercom
Supported
Loom
Supported
Mixpanel
Supported
Segment
Supported
Slack
Supported
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Integrations
Amazon S3
Not Supported
CSS
Not Supported
Calendly
Not Supported
Dailymotion
Not Supported
Freshdesk
Not Supported
Intercom
Not Supported
Loom
Not Supported
Mixpanel
Not Supported
Segment
Not Supported
Slack
Not Supported
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