Panviva

Panviva

Upland Software
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About

Everyone knows a hacky onboarding and no self-serve help can make users drop off your product immediately. You can’t afford to do that anymore, not in this economy or otherwise. Faqprime is an AI-powered knowledge management platform designed to enhance customer support and user engagement. It offers features such as personalized user onboarding tours, in-app contextual help, pop-ups for feature adoption, in-app surveys and NPS, a product education academy, and a section for product updates. Faqprime also provides a customizable, SEO-ready knowledge base with free SSL and custom domain support. The platform integrates seamlessly with existing systems, supports multimedia content, and offers advanced search functionality. Faqprime's analytics deliver real-time insights into user interactions, enabling businesses to improve their support content and overall user experience.

About

Support your employees, so they can support your customers. Our omnichannel solution, means your team has access to a unified, user-friendly system to deliver the best customer experience possible. Panviva reduces time on repetitive work, inspires team collaboration and streamlines your organization's knowledge. We centralize all your organization's knowledge in one accessible place, inspiring your team for customer success. So, whether you’re the 1st employee or the 100th, each person has access to the exact same information. Our system allows you to layer, share and collaborate on content without leaving your screen. Your team are armed with all the tools and resources they need to do their job, and are notified when anything is updated. Traditional employee onboarding often meant classroom training and reading outdated paper manuals. With Panviva, your new starters have access to all the information they need without ever needing assistance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses requiring an AI-driven solution to improve their customer support operations to enhance user engagement

Audience

Highly regulated industries like finance, utilities, and banking companies seeking a solution to connect, collaborate and communicate with their employees

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

FAQPRIME
www.faqprime.com

Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/panviva/

Alternatives

StepsKit

StepsKit

Crown Road Software

Alternatives

Command AI

Command AI

Amplitude
ScreenSteps

ScreenSteps

Blue Mango Learning Systems

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation Not Supported
Content Creation Not Supported
Contextual Guidance Not Supported
Data Validation Not Supported
In-App Training Not Supported
Launch Management Not Supported
Multi-Language Not Supported
Self Service Tools Not Supported
Surveys & Feedback Not Supported
User Onboarding Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Supported

Onboarding Features

Course Management Not Supported
Document Management Not Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Supported
Electronic Signature Not Supported
Employee Handbook Not Supported
Employee Portal Not Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Supported
Self Service Portal Not Supported
Task Management Not Supported
Tax Forms Not Supported
Training Management Not Supported

Integrations

Amazon S3 Supported
CSS Supported
Calendly Supported
Dailymotion Supported
Freshdesk Supported
Intercom Supported
Loom Supported
Mixpanel Supported
Segment Supported
Slack Supported
Vidyard Supported
Vimeo Supported
YouTube Supported
Zapier Supported
Zendesk Supported

Integrations

Amazon S3 Not Supported
CSS Not Supported
Calendly Not Supported
Dailymotion Not Supported
Freshdesk Not Supported
Intercom Not Supported
Loom Not Supported
Mixpanel Not Supported
Segment Not Supported
Slack Not Supported
Vidyard Not Supported
Vimeo Not Supported
YouTube Not Supported
Zapier Not Supported
Zendesk Not Supported
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