FAQ Bot

FAQ Bot

Theta
V-Person

V-Person

Creative Virtual
+
+

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About

The simplest, friendliest way to automate support with chat. Get AI-powered automation together with live chat for 24/7 customer engagement. What FAQ Bot does for you FAQ Bot doesn't sleep. It automates conversations with customers everyday, all day, and connects customers to your team with live chat when needed. Get the best of both worlds - chatbot and live chat. ​It's like having an extra sales and customer service team ready to go whenever you need. Manage load at ​peak times. No more guesswork. Get the true voice of the customer. See the real questions your customers are asking and adapt your sales and service to match. A chatbot to answer questions and support sales, customized for you, FAQ Bot is recognized by Microsoft as a leader in customer engagement. Quick Setup. Getting started is easy! And we are here to help if you need it. Create your chatbot. Plan your automation purpose - answering questions or marketing journeys - or both. Define your bot's personality

About

Smart solutions and expert guidance to help you build better relationships with your customers and employees. Our conversational platform brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. This innovative virtual agent, chatbot, live chat and conversational AI solution is backed by our award-winning orchestration platform, empowering you to provide consistent, accurate, personalized and seamless omnichannel engagement at large scale. We collaborate with enterprises around the world to improve their customer, employee and contact center experiences while reducing support costs and increasing revenue. Our virtual agents and chatbots currently have over 80 million conversations per year, and that number is rapidly growing. Based on Creative Virtual’s nearly two decades of delivering successful self-service solutions, the Neutrino release of V-Person provides the right combination of conversational AI and orchestration tools.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing, customer services and HR that need a chatbot which answers the most frequent inquiries that visitors may have

Audience

Businesses and companies searching for a solution to optimize their digital conversations with customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$599 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Theta
Founded: 1995
New Zealand
www.faqbot.nz

Company Information

Creative Virtual
Founded: 2003
United Kingdom
www.creativevirtual.com/solutions/

Alternatives

Alternatives

Ochatbot

Ochatbot

Ometrics

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Not Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

Accenture Digital Identity Not Supported
Automation Anywhere Not Supported
Conduent Legal Invoice Analytics Not Supported
DXC Cloud Not Supported
Deloitte Cascade Suite Not Supported
DocuShare Not Supported
Genesys Cloud CX Not Supported
livepro Not Supported

Integrations

Accenture Digital Identity Supported
Automation Anywhere Supported
Conduent Legal Invoice Analytics Supported
DXC Cloud Supported
Deloitte Cascade Suite Supported
DocuShare Supported
Genesys Cloud CX Supported
livepro Supported
Claim FAQ Bot and update features and information
Claim FAQ Bot and update features and information
Claim V-Person and update features and information
Claim V-Person and update features and information