Eye4TaskHeadApp
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Related Products
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About
Eye4Task is a simple, secure and scalable cloud-based platform. Available both as SaaS in multi-cloud (Amazon AWS and Google GPC) and in private-cloud on-premises, it activates in a few hours and allows you to be immediately operational, anywhere, safely. Eye4Task has an intuitive web interface designed for both SMEs and corporate companies and has a smartphones and smart glasses optimized Android App, with a specific UI/UX for each device. Each company can configure its platform independently, and customize it according to its needs, from the very first click. Eye4Task is also available in White Label, for those who want the remote support App to appear as their own service. Its open architecture also facilitates integration with third party systems (knowledge base and IoT platforms) through APIs and previously developed connectors.
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About
Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance.
We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world.
Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems.
Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products.
With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Augmented reality software for remote collaboration teams
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Audience
Field Service, Call Center, Contact Center, Manufacturing
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationHeadApp
Founded: 2014
Italy
headapp.eu/eye4task/
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Company InformationHelp Lightning
Founded: 2016
United States
helplightning.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Augmented Reality Features
3D Objects
Not Supported
3D Product Visualization
Not Supported
Application Development
Not Supported
Content Creation
Supported
Cross-Device Publishing
Supported
Drag & Drop
Not Supported
For Mapping
Not Supported
For Sales
Supported
For Training / Education
Supported
Object Recognition
Not Supported
Simulation
Not Supported
Usage Tracking / Analytics
Supported
Virtual Reality
Not Supported
Collaboration Features
Brainstorming
Supported
Calendar Management
Not Supported
Chat / Messaging
Not Supported
Contact Management
Not Supported
Content Management
Not Supported
Document Management
Supported
Project Management
Not Supported
Real Time Editing
Not Supported
Task Management
Not Supported
Version Control
Not Supported
Video Conferencing
Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Not Supported
Live Chat
Not Supported
Real-time Chat
Supported
Remote Control
Not Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Remote Work Features
Collaboration
Supported
Credential Management
Not Supported
Electronic Signature
Not Supported
Employee Monitoring
Not Supported
Live Chat
Not Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Not Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Supported
Web Conferencing
Not Supported
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Integrations
Amazon Web Services (AWS)
Supported
Genesys Cloud CX
Not Supported
Google Cloud Platform
Supported
IFS Field Service Management
Not Supported
Salesforce
Not Supported
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Integrations
Amazon Web Services (AWS)
Not Supported
Genesys Cloud CX
Supported
Google Cloud Platform
Not Supported
IFS Field Service Management
Supported
Salesforce
Supported
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