Expressyon vs. Simplesat Comparison


Expressyon DYMENSION	Simplesat Pronto Holdings	+	+
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Its low-code, AI-driven architecture allows organizations to customize processes without heavy development effort. Overall, ShareCRM helps companies boost growth by improving visibility, efficiency, and collaboration across the business. 68 Ratings Visit Website Act! Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes Interactive Quotes and Payments, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you. 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About Expressyon is a customer satisfaction software that enables businesses to measure, analyze, and improve the experiences of their customers. This platform provides tools for collecting customer feedback through surveys, reviews, and direct interactions, allowing companies to gain a deeper understanding of their customers' needs and expectations. Expressyon’s real-time analytics dashboard helps businesses identify satisfaction trends, pinpoint areas for improvement, and track customer sentiment across various touchpoints. By offering a comprehensive view of customer satisfaction, Expressyon empowers businesses to make informed decisions that enhance retention, reduce churn, and foster long-term relationships with clients.	About Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Banking, Business Services, Consumer Services, Distribution, Facilities & Services, Government Relations, Hospital & Health Care, Pharmacy, Travel & Tourism	Audience - IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $23/month Lite (1 survey): $23/month Casual (5 surveys): $39/month PRO (unlimited): $69/month Free Version Supported Free Trial Not Supported	Pricing $99/month All inclusive pricing - Unlimited customers, users, and surveys. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy. I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well. Cons With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information DYMENSION Founded: 2011 France expressyon.com	Company Information Pronto Holdings Founded: 2016 United States www.simplesat.io
Alternatives Cliezen	Alternatives BizRatings BizRatings.com
FeedbackRIG LogicInflux	Customer Thermometer
Reptrics	SmileBack
Qualtrics Customer Experience Qualtrics	Zonka Feedback
Encompass CX View All	Survicate View All
Categories Customer Satisfaction Supported	Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported
	Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Show More Features Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported
Integrations Autotask PSA Not Supported Datto Workplace Not Supported Gorgias Not Supported Kaseya BMS Not Supported Keap Not Supported Klaviyo Not Supported Kustomer Not Supported LiveAgent Not Supported Maileon Not Supported Microsoft Dynamics 365 Not Supported Microsoft Teams Not Supported RangerMSP Not Supported Salesforce Not Supported ScalePad Lifecycle Insights Not Supported Spiceworks MSP Not Supported WHMCS Not Supported Workers by Delos Not Supported Wufoo Not Supported Zendesk Not Supported Zendesk Explore Not Supported Show More Integrations	Integrations Autotask PSA Supported Datto Workplace Supported Gorgias Supported Kaseya BMS Supported Keap Supported Klaviyo Supported Kustomer Supported LiveAgent Supported Maileon Supported Microsoft Dynamics 365 Supported Microsoft Teams Supported RangerMSP Supported Salesforce Supported ScalePad Lifecycle Insights Supported Spiceworks MSP Supported WHMCS Supported Workers by Delos Supported Wufoo Supported Zendesk Supported Zendesk Explore Supported Show More Integrations View All 53 Integrations
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