ExpressConnectService Express
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Related Products
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About
Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.
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About
Supports dealers and service providers with CRM, ERP, eCommerce, cash register, service and project management. ERP software for medium-sized companies. With our branch-neutral ERP software for trade and services, we offer you a solution "Made in Germany". We are at your side with individual and personal support. Automatic ticket creation with fault and maintenance planning, deployment feedback, deployment accounting and system management. Project management with time recording, real-time controlling including post-calculation, resource planning and billing. Process-accompanying DMS with full text search, check-in / check-out, DMS printer and simple drag & drop. Touchscreen-enabled software cash register for retail, optionally with service acceptance for, for example, workshop orders.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in search of a solution to manage their tickets, callbacks, and forecast plans
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Audience
Medium sized companies looking for an ERP software solution for their business
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationService Express
Founded: 1993
United States
serviceexpress.com/expressconnect/
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Company InformationVepos
Founded: 2004
Germany
vepos.net
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Alternatives |
Alternatives |
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Categories |
Categories |
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Billing and Invoicing Features
Billing Portal
Not Supported
Contact Database
Supported
Contingency Billing
Supported
Customer Portal
Not Supported
Customizable Invoices
Supported
Dunning Management
Supported
Hourly Billing
Supported
Invoice History
Not Supported
Mobile Payments
Not Supported
Multi-Currency
Supported
Online Invoicing
Not Supported
Online Payments
Not Supported
Payment Processing
Supported
Project Billing
Supported
Recurring/Subscription Billing
Supported
Service Ticket Billing
Not Supported
Tax Calculator
Not Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Not Supported
Forecasting
Supported
Inventory Optimization
Supported
Kitting
Not Supported
Manufacturing Inventory Management
Not Supported
Mobile Access
Not Supported
Multi-Channel Management
Supported
Product Identification
Supported
Reorder Management
Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Supported
Warehouse Management
Supported
Logistics Features
3PL
Not Supported
Barcoding / RFID
Supported
Container Tracking
Not Supported
CRM
Supported
Cross Docking
Not Supported
Fleet Management
Not Supported
Inventory Management
Supported
Order Management
Supported
Purchasing
Not Supported
Scheduling
Not Supported
Shipping Management
Supported
Transportation Management
Supported
Order Management Features
Back Order Management
Supported
Catalog Management
Not Supported
Inventory Management
Supported
Order Entry
Supported
Order Fulfillment
Supported
Order Tracking
Supported
Recurring Orders
Supported
Returns Management
Supported
Shipping Management
Supported
Special Order Management
Supported
Preventive Maintenance Features
Condition Monitoring
Not Supported
Inspection Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Not Supported
Predictive Maintenance
Supported
Purchasing
Supported
Reminders
Supported
To-Do List
Not Supported
Vendor Management
Supported
Work Order Management
Supported
Project Management Features
Agile Methodologies
Supported
Budget Management
Supported
Client Portal
Not Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Not Supported
Kanban Board
Not Supported
Milestone Tracking
Supported
Portfolio Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
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Integrations
Datadog
Supported
HPE OneView
Supported
Nagios Core
Supported
SolarWinds Access Rights Manager
Supported
Splunk Cloud Platform
Supported
WhatsUp Gold
Supported
Zabbix
Supported
Zenoss
Supported
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Integrations
Datadog
Not Supported
HPE OneView
Not Supported
Nagios Core
Not Supported
SolarWinds Access Rights Manager
Not Supported
Splunk Cloud Platform
Not Supported
WhatsUp Gold
Not Supported
Zabbix
Not Supported
Zenoss
Not Supported
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