ExpressConnectService Express
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Related Products
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About
Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.
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About
Ensure 100% asset visibility accuracy, eliminate over-provisioning, and improve audit efficiency. Wire-free sensors provide a rack-level environment and power conditions in real-time. Increase sustainability and energy savings with wire-free solutions for monitoring environmental conditions. As any IT asset manager can tell you, data centers are highly dynamic environments. Critical IT assets travel throughout the facility daily, with incoming assets sitting on loading docks or placed in storage, devices are being taken offline for maintenance and equipment being deployed and de-provisioned as service requirements grow and change. The result? Highly valuable IT assets that store sensitive information are often misplaced by the IT asset manager due to inaccurate physical asset management practices.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in search of a solution to manage their tickets, callbacks, and forecast plans
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Audience
Companies wanting a platform that provides real-time asset management and automated environmental monitoring
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationService Express
Founded: 1993
United States
serviceexpress.com/expressconnect/
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Company InformationRF Code
Founded: 1997
United States
www.rfcode.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Datadog
Supported
HPE OneView
Supported
Nagios Core
Supported
SolarWinds Access Rights Manager
Supported
Splunk Cloud Platform
Supported
WhatsUp Gold
Supported
Zabbix
Supported
Zenoss
Supported
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Integrations
Datadog
Not Supported
HPE OneView
Not Supported
Nagios Core
Not Supported
SolarWinds Access Rights Manager
Not Supported
Splunk Cloud Platform
Not Supported
WhatsUp Gold
Not Supported
Zabbix
Not Supported
Zenoss
Not Supported
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