EvidenceDesk vs. SmartAdvocate Comparison


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Trusted by teams at Cargill, DoorDash, Farmers Insurance, and Hartford Healthcare. 1,119 Ratings Visit Website Lawmatics Create a repeatable process you can set and forget with Lawmatics law office intake form templates. Spend time on the most valuable tasks and let your legal CRM handle your client intake and marketing efforts. Our CRM for lawyers enables you to not only connect with new clients, but re-engage with your collected database of past clients with law firm documentation automation. Keep your firm at arm’s reach for them when a new opportunity arises. Workflow automation for law firms is the simplest way to create a new stream of revenue! Implement automated follow-ups to ensure that you respond to potential clients immediately with our all-in-one legal CRM. Don't let anyone fall through the cracks. Your clients will be impressed by your organized and tech-savvy methods for handling their case from the minute they reach out to your firm. 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About Evidence Desk is a legal document management platform built for law firms and litigation teams who demand precision. From case intake to courtroom, we help legal professionals organize, track, and retrieve evidence and documents with confidence eliminating the risk of misfiled records, missed deadlines, and disorganized case files. Built for the way legal teams actually work, Evidence Desk brings structure, security, and speed to every stage of document management.	About SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 175+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. This revolutionary software will increase your firm's efficiency and profitability.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Law Firms, Lawyers, Legal Services Providers	Audience A wide variety of practice areas, including Personal Injury, Mass Tort, Workers' Compensation, and many more!
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $109 per month per SaaS user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.9 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.5 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros SmartAdvocate is incredibly customizable and gives us the flexibility to build workflows and processes around how our firm actually operates. It helps create consistency, keeps information organized, and gives us a central place to manage so much of our day to day work. Highly customizable and reliable. Amazing technical support at reasonable prices. I tried all the other popular apps out there. None of them come close to Smart Advocate. Easy to pick up and learn Constant new features Support is constantly helping There are daily office hours to assist live There are regular webinars to present new features that are coming This system has streamlined many processes and workflows for our firm. Tech support always helps when there is an issue All of the technology and automations. I like the fact that emails and text messages are automatically saved. I like that pictures from emails and text are automatically saved. Cons Because the system is so robust, there is definitely a learning curve. Some features can feel overwhelming at first until you understand how the different pieces work together. User interface needs a bit more of a modern refresh, but it's mostly cosmetic. Can sometimes feel a bit bloated with too many features, but you are by no means required to use them. On the other hand, better to have them than not have them. Access permission management is large and time consuming, but can give granular access Can be glitchy and the pages don't auto refresh, so there's a constant need to refresh to ensure you are working with the most up to date information (say if multiple people are working on a file) It is a lot of set up and a huge learning curve.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information EvidenceDesk Founded: 2020 United States evidencedesk.io	Company Information SmartAdvocate Founded: 2000 United States www.smartadvocate.com
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Categories Legal Document Management Supported	Categories Law Practice Management Supported Legal Case Management Supported Legal Document Management Supported Personal Injury Law Supported Secure Remote Access Supported
	Legal Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Not Supported Contract Management Supported Document Assembly Supported Document Indexing Not Supported Document Tagging Supported Full Text Search Supported Version Control Not Supported Show More Features Law Practice Management Features Billing & Invoicing Not Supported Calendar Management Supported Client Portal Supported Conflict Management Supported Contract Management Not Supported CRM Supported Document Management Supported Email Management Supported Legal Case Management Supported Task Management Supported Time Tracking Supported Trust Accounting Not Supported Legal Case Management Features Billing Management Not Supported Calendar Management Supported Case Notes Supported Client Management Supported Communication Tracking Supported Conflict Management Supported Corporations Not Supported Court Management Supported Discovery Management Supported Docket Management Supported Document Management Supported Expense Tracking Supported Government Not Supported Law Firms Supported Records Management Supported Task Management Supported Time Tracking Supported Trust Accounting Not Supported
Integrations Alert Communications Not Supported ApexChat Not Supported CallRail Not Supported Captorra Not Supported Case Status Not Supported Docusign Not Supported EvenUp Not Supported Intake Forecast Not Supported Law Ruler Not Supported Lead Docket Not Supported Lexamica Not Supported MessageMedia Not Supported Microsoft 365 Not Supported Microsoft Outlook Not Supported Ngage Live Chat Not Supported QuickBooks Online Not Supported Quilia Not Supported RingCentral RingEX Not Supported Salesforce Not Supported Zapier Not Supported Show More Integrations	Integrations Alert Communications Supported ApexChat Supported CallRail Supported Captorra Supported Case Status Supported Docusign Supported EvenUp Supported Intake Forecast Supported Law Ruler Supported Lead Docket Supported Lexamica Supported MessageMedia Supported Microsoft 365 Supported Microsoft Outlook Supported Ngage Live Chat Supported QuickBooks Online Supported Quilia Supported RingCentral RingEX Supported Salesforce Supported Zapier Supported Show More Integrations View All 27 Integrations
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