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About

Etuma text analysis service turns all your open-ended customer feedback into consistent and actionable information. You receive high volumes of open-text feedback comments from multiple channels, and you struggle with systematically turning them into actionable insight in a timely manner. Manually reading and categorizing all comments is slow, expensive, and inconsistent. You’ve tried keyword analysis, but it doesn’t provide statistically meaningful or actionable information. Feedback results from different processes and channels are not aggregated, so a lot of valuable information gets lost in organizational silos where it can only be utilized by those who have access to it. Etuma has existing connectors to dozens of survey, customer experience management, and contact center platforms. You can also connect any spontaneous feedback channel like email or webforms.

About

A better way to provide feedback to your team. Utilize AI to generate precise and customized performance feedback. Rate the recipient's skills based on the provided information. The AI will generate feedback based on the ratings. You can also provide additional comments to further customize the feedback. Provide the recipient's information and the feedback you would like to provide. The AI will generate customized feedback based on the information provided. Select the language and tone of the feedback. You can choose from a variety of languages and tones to customize the feedback to your preference. Unlock the power of AI for effortless feedback to provide valuable insights and support your team's growth. The choices available within the application offer significantly greater detail and specificity. Straightforward and simple pricing. No subscriptions and no hidden fees, just pay for what you need.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to manage their customer feedback

Audience

Teams looking for an AI solution to automate performance feedback

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$4.99 per 100 credits
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Etuma
Founded: 2011
Finland
www.etuma.com

Company Information

Fydback
Germany
www.fydbackai.com

Alternatives

Alternatives

WordStat

WordStat

Provalis Research
DiscoverText

DiscoverText

Texifter
BetterFeedback

BetterFeedback

BetterFeedback.ai

Categories

Categories

Text Mining Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Integrations

No info available.

Integrations

No info available.
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