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About

Etsy is the global marketplace for unique and creative goods. It’s home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures. In a time of increasing automation, it’s our mission to keep human connection at the heart of commerce. That’s why we built a place where creativity lives and thrives because it’s powered by people. We help our community of sellers turn their ideas into successful businesses. Our platform connects them with millions of buyers looking for an alternative—something special with a human touch, for those moments in life that deserve imagination. As a company, we strive to lead with our guiding principles and to help spread ideas of sustainability and responsibility whose impact can reach far beyond our own business.

About

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sellers and buyers seeking a secure solution to buy, sell, or trade across the world

Audience

Anyone who wants to buy or sell on eBay

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.2 / 5
design 4.3 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • I love that many of the products purchased on Etsy are from small businesses, which it feels good to support them. Each product is very unique and different. I like getting all of my meaningful gifts from Etsy, because the products all seem like they are made with love.
  • Ease of selling. Ease of Buying. Little or low fees for both parties. Ratings make your shop go up higher on the list.
  • The best small business owner platform you can find online. They are a global connection for customers and creatives to sell their art and make a living, I love Etsy!
  • You'll get a bigger audience here than on some of the other indie selling places like Store Envy, but that will also depend on your audience and items. You don't need to do much to set up a shop and you can sell pretty much anything here, from digital downloads to handmade goods to old supplies you have around.

Cons

  • The communication between seller and buyer isn't always the easiest, especially if they are in a different time zone or don't speak the same language.
  • Not a lot to not like about Etsy. Sometimes your craft gets lost within many of the same type of craft, but if you are good, you'll be on top.
  • You have to do your research on the artist, sometimes their products aren’t as high quality as they say. But Etsy is good with requiring a certain standard from their retailers.
  • Etsy's been messing things up for sellers more over the years, especially with the way they do ads. Standing out from the huge amount of sellers can also be tough if you sell something really popular and common.

Pros & Cons from Real Users

Pros

  • I’ve been buying and selling sneakers on eBay for 3 years. I love that they now offer a sneaker authentication service, as well as acting as a middle person to protect both the buyer and seller.
  • I have sold quite a few things from here. But also like to find random cool things to buy from here as well. I have found so many old games and shoes in good condition! Love seeing what other people try to get rid of.
  • Basically a large, sanctioned flea market, allowing for all sorts of odds and ends to be sourced, whether they be out of print, large lots, or niche products.
  • You can sell just about anything on ebay. The mobile app complements the website well. Very comprehensive seller tools.
  • There are lots of unique items for sale on eBay. eBay also doesn't take as much of the seller's profit as another place, such as Amazon.

Cons

  • Compared to selling on other sneaker reselling apps, it can take longer to longer to list your items, since you need to upload photos and fill out descriptions. Also calculating your payouts can also be a little confusing based on the way the fees are charged.
  • Usually the reviews of a store are correct. But there are ways to pay and get good reviews so people will trust you and you can scam them.
  • If you end up getting something wrong, it can lead to a lot of hoop jumping to fix. Sellers can also cancel late into or after sales.
  • Customer support is hit or miss. Lots of push notifications. Option to be payed into paypal was taken away.
  • There are so many fake buyers who win auctions, make up complaints, then try to get the seller kicked off of eBay. I had this happen twice myself.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Etsy
Founded: 2005
United States
www.etsy.com

Company Information

eBay
Founded: 1995
United States
ebay.com

Alternatives

Alternatives

Easy.Auction

Easy.Auction

Eastern Unity

Categories

Categories

Integrations

Canopy
Catalog Machine
CedCommerce
Desktop.com
Dext Commerce
EPROLO
Enveyo
Eshopbox
Linnworks
OPLOG
Packlink
Pipe17
Printful
ShipCalm
Siid
Taiki
eRank
ecomdash
graficai

Integrations

Canopy
Catalog Machine
CedCommerce
Desktop.com
Dext Commerce
EPROLO
Enveyo
Eshopbox
Linnworks
OPLOG
Packlink
Pipe17
Printful
ShipCalm
Siid
Taiki
eRank
ecomdash
graficai
Claim Etsy and update features and information
Claim Etsy and update features and information
Claim eBay and update features and information
Claim eBay and update features and information