EtherAssist

EtherAssist

EfficientEther
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+

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About

EtherAssist is an AI assistant for IT teams. It helps diagnose incidents, write PowerShell and automation scripts, produce guides and runbooks, and draft compliance documents. Diagnostics cover DNS, mail, SSL, ports and CVEs, and it converts VBS and BAT scripts to PowerShell. It generates scripts for your team to review and run; it does not make changes in your estate. Windows 11 readiness reads Intune data through Microsoft Graph, read-only. Compliance draft packs cover ISO 27001, ISO/IEC 42001, Cyber Essentials, NCSC CAF, DORA, NIS2 and more. Admins control web search, connectors and sources per tenant, and choose the region (UK, EU or US) for model calls, with an audit log for your SIEM. Works in Microsoft Teams and as a browser extension. £16 per user per month. See it in a live demo.

About

Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams, service desks and managed service providers (MSPs)

Audience

IT departments, managed service providers (MSPs), and enterprise organizations that want to automate IT support, device management, and cloud troubleshooting using AI

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£16/user/month
Standard plan: £16 per user per month, billed monthly, plus VAT. See EtherAssist in a live demo with the EfficientEther team.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

EfficientEther
United Kingdom
efficientether.co.uk/products/etherassist

Company Information

Atera
Founded: 2012
United States
www.atera.com/ai/robin/

Alternatives

Alternatives

PacKit

PacKit

Caphyon
PowerShell

PowerShell

Microsoft
ScriptRunner

ScriptRunner

ScriptRunner Software GmbH

Categories

AI IT Agents Supported

Categories

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

Integrations

Microsoft Teams Supported
Atera Not Supported
Azure-AD-External-Identities Not Supported
Google Drive Not Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Microsoft Intune Supported
Microsoft SharePoint Not Supported
Okta Not Supported
Salesforce Not Supported
ServiceNow Customer Service Management Not Supported
Slack Not Supported
TeamViewer Not Supported

Integrations

Microsoft Teams Supported
Atera Supported
Azure-AD-External-Identities Supported
Google Drive Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Microsoft Intune Not Supported
Microsoft SharePoint Supported
Okta Supported
Salesforce Supported
ServiceNow Customer Service Management Supported
Slack Supported
TeamViewer Supported
Claim EtherAssist and update features and information
Claim EtherAssist and update features and information
Claim Robin by Atera and update features and information
Claim Robin by Atera and update features and information