EtherAssistEfficientEther
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Robin by AteraAtera
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Related Products
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About
EtherAssist is an AI assistant for IT teams. It helps diagnose incidents, write PowerShell and automation scripts, produce guides and runbooks, and draft compliance documents. Diagnostics cover DNS, mail, SSL, ports and CVEs, and it converts VBS and BAT scripts to PowerShell. It generates scripts for your team to review and run; it does not make changes in your estate. Windows 11 readiness reads Intune data through Microsoft Graph, read-only. Compliance draft packs cover ISO 27001, ISO/IEC 42001, Cyber Essentials, NCSC CAF, DORA, NIS2 and more. Admins control web search, connectors and sources per tenant, and choose the region (UK, EU or US) for model calls, with an audit log for your SIEM. Works in Microsoft Teams and as a browser extension. £16 per user per month. See it in a live demo.
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About
Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
IT teams, service desks and managed service providers (MSPs)
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Audience
IT departments, managed service providers (MSPs), and enterprise organizations that want to automate IT support, device management, and cloud troubleshooting using AI
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
£16/user/month
Standard plan: £16 per user per month, billed monthly, plus VAT. See EtherAssist in a live demo with the EfficientEther team.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationEfficientEther
United Kingdom
efficientether.co.uk/products/etherassist
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Company InformationAtera
Founded: 2012
United States
www.atera.com/ai/robin/
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Categories |
Categories |
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IT Management Features
Capacity Monitoring
Supported
Compliance Management
Supported
Event Logs
Supported
Hardware Inventory
Supported
IT Budgeting
Supported
License Management
Not Supported
Patch Management
Supported
Remote Access
Supported
Scheduling
Supported
Software Inventory
Supported
User Activity Monitoring
Supported
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Integrations
Microsoft Teams
Supported
Atera
Not Supported
Azure-AD-External-Identities
Not Supported
Google Drive
Not Supported
Microsoft 365
Not Supported
Microsoft Entra ID
Not Supported
Microsoft Intune
Supported
Microsoft SharePoint
Not Supported
Okta
Not Supported
Salesforce
Not Supported
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Integrations
Microsoft Teams
Supported
Atera
Supported
Azure-AD-External-Identities
Supported
Google Drive
Supported
Microsoft 365
Supported
Microsoft Entra ID
Supported
Microsoft Intune
Not Supported
Microsoft SharePoint
Supported
Okta
Supported
Salesforce
Supported
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