Field Force Tracker

Field Force Tracker

Rapidsoft Systems
+
+

Related Products

  • eMaint CMMS
    902 Ratings
    Visit Website
  • TRACTIAN
    138 Ratings
    Visit Website
  • MaintainX
    2,619 Ratings
    Visit Website
  • The Asset Guardian EAM (TAG)
    22 Ratings
    Visit Website
  • Maintainly
    73 Ratings
    Visit Website
  • Maintenance Care
    293 Ratings
    Visit Website
  • GoCodes
    274 Ratings
    Visit Website
  • Odoo
    1,714 Ratings
    Visit Website
  • Visual Planning
    120 Ratings
    Visit Website
  • Redlist
    64 Ratings
    Visit Website

About

Equips is proud to offer affordable, convenient managed equipment maintenance solutions to our clients in the finance and healthcare industries. We know your time is valuable, which is why we provide industry-leading software that makes the whole process quick and simple. Our team is experienced with equipment of all kinds and will help keep your equipment healthy for years to come. We provide adaptive budget solutions that allow many of our customers to achieve up to 20% savings when compared with traditional maintenance contracts. Have all your information in one place. View all of your equipment with ease. Manage just one contract. Reliable, independent information. Partner with the top service companies. Be informed every step of the way. Only get as much coverage as you need. Independent cost reviews to ensure fair value. Save on equipment costs over time. Our expertise and ability consistently provides reliable and cost-effective equipment maintenance.

About

Field Force Tracker - A Feature Rich, Easy to Use, Comprehensive Field Service Software Solution Field Force Tracker™ is a very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with the most powerful mobile applications in the industry. With it, you can quickly schedule jobs, dispatch right employees, collect accurate information, manage inventory, and invoice faster. Our field service software makes it easy for you to eliminate waste, get more done in less time and become more profitable. On top of it all, despite having enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses. It is a Web-based, Cloud hosted Field Service Management Software that will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service Tickets

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises and organizations in need of a solution to manage, maintain and protect critical equipment

Audience

Service industries

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.99/month/user
Starting cost fee of $149. Custom pricing solutions for small/big clients.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • What I like most is how Field Force Tracker centralizes our entire service operation. From the moment a work order comes in, it's assigned, scheduled, and tracked with full visibility for both office and field staff.
  • The best part about Field Force Tracker is how much real world context it gives our staffing decisions.
  • Before FFT, our scheduling process was exhausting. We were using a mix of whiteboards, phone calls, and Excel sheets. Technicians would often miss updates, or we’d double book crews without realizing. Now, with Field Force Tracker, I can assign jobs in just a few clicks, view real time crew availability, and instantly communicate updates to their mobile app.
  • What stands out most to me about Field Force Tracker is how it effortlessly bridges the gap between management and field teams. In service industries like HVAC, plumbing, and security, keeping track of where your technicians are, what jobs they’re working on, and how efficiently they’re completing tasks is crucial and this platform nails it.
  • From realtime technician tracking to seamless job assignment and invoice automation, the platform transforms routine dispatching into a strategic leadership opportunity.

Cons

  • One minor issue is customization: while the platform is robust, there are areas (like invoice templates or specific reporting formats) where a bit more flexibility would go a long way.
  • Field Force Tracker works great on its own, but what I’d love to see is better integration with external HR or recruiting tools.
  • The pain point area is the mobile app’s responsiveness in the field. Our technicians are often working in areas with low signal construction sites, basements, or remote buildings. The app occasionally freezes or struggles to upload photos or sync updates in real time.
  • While Field Force Tracker excels in many areas, one aspect that could use improvement is the customization options for reporting. For companies managing diverse service teams, having more flexible, tailored reports would help in making data driven decisions faster.
  • While the mobile app is robust, occasional syncing delays can occur when technicians operate in areas with limited connectivity.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Equips
United States
equips.com

Company Information

Rapidsoft Systems
Founded: 2006
United States
www.fieldforcetracker.com

Alternatives

UpKeep

UpKeep

UpKeep Maintenance Management

Alternatives

The Service Program

The Service Program

Westrom Software
Fastrax

Fastrax

Ergos Software

Categories

Categories

Appliance Repair Supported
Cleaning Services Supported
HVAC Supported
IT Service Supported
Plumbing Supported
Scheduling Supported
Service Dispatch Supported
Tool Management Supported
Work Order Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Not Supported
Predictive Maintenance Not Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Inventory Control Not Supported
Job Management Not Supported
Job Tracking Not Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Inventory Control Not Supported
Job Management Not Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Facility Management Features

Asset Management Not Supported
Commercial Properties Not Supported
Equipment Management Not Supported
Facility Scheduling Supported
Incident Management Not Supported
Inspection Management Not Supported
Inventory Control Not Supported
Maintenance Tracking Not Supported
Preventive Maintenance Supported
Residential Properties Not Supported
Room Scheduling Supported
Schools Not Supported
Space Planning Not Supported
Vendor Management Not Supported
Visitor Management Not Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Not Supported
Calibration Management Supported
Dispatch Management Not Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Tool Management Features

Calibration Management Supported
Fixed Asset Management Supported
Issue & Return Management Supported
Job Costing Supported
Maintenance Scheduling Supported
Order Management Supported
Tool Kitting Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Claim Equips and update features and information
Claim Equips and update features and information
Claim Field Force Tracker and update features and information
Claim Field Force Tracker and update features and information