EnjoyHQ

EnjoyHQ

UserTesting
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+

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About

Everything you need to build an effective research system. Centralize all your research data, improve collaboration, standardize your research process and share insights easily. Keep your classification system organized. Manage tags, properties and labels easily. Data security and privacy compliance. Trusted by private and public companies all over the world. Analyze your data and build helpful reports. Connect the dots between insights. Find anything in seconds. Hundreds of filters at your fingertips. AI powered search that works. Standardize your research practice by building templates that everybody can use. Empower more people to do better research. Deep integrations that give you real superpowers and access to customer feedback easily and say goodbye to complicated Zapier workflows. Upload files of all sizes and formats with no additional charges. Turn your audio or video recordings into timestamped transcripts. Get instant visibility of who’s engaging with insights.

About

UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a customer research platform

Audience

Enterprise marketing, product, design, and customer experience teams seeking fast, reliable, and scalable human insight solutions to drive customer-centric business growth

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • I like exactly how Usertesting takes customer feedback and also implements adjustments to the item to make it more user friendly. I look like a valuable customer to them. In addition, it is a very quick and easy way to get answers to help educate training courses or next steps.

Cons

  • The product is expensive. Also, not all features are as easy to use as I would like them to be. Therefore, it may take even longer than necessary to establish a test, due to the fact that there are not as many shortcuts available yet. Still, they listen to customers and implement changes quickly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

UserTesting
Founded: 2007
United States
www.usertesting.com/platform/enjoyhq

Company Information

UserTesting
Founded: 2007
United States
usertesting.com

Alternatives

Dovetail

Dovetail

Dovetail Research

Alternatives

Dovetail

Dovetail

Dovetail Research
UserZoom

UserZoom

UserTesting

Categories

Product Management Supported
UX Supported

Categories

AB Testing Supported
Mobile App Testing Supported
Usability Testing Supported
User Research Supported
UX Supported
Visual Feedback Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported

UX Features

Animation Not Supported
For Mobile Not Supported
For Websites Not Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Not Supported
User Journeys Supported
User Research Supported

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Product Roadmapping Not Supported
Release Management Not Supported
Requirements Management Supported
Resource Management Not Supported
Workflow Management Supported

Qualitative Data Analysis Features

Annotations Supported
Collaboration Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Supported
Multi-Language Supported
Qualitative Comparative Analysis Supported
Quantitative Content Analysis Supported
Sentiment Analysis Supported
Statistical Analysis Not Supported
Text Analytics Not Supported
User Research Analysis Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Not Supported
Funnel Analysis Not Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Not Supported
Split Testing Not Supported
Statistical Relevance Analysis Not Supported
Surveys Not Supported
Test Scheduling Supported
Visual Editor Not Supported

Mobile App Testing Features

Functional Testing Supported
Installation Testing Not Supported
Interruption Testing Not Supported
Memory Testing Not Supported
Performance Testing Supported
Usability Testing Supported

Integrations

Jira Supported
Jira Work Management Supported
Slack Supported
Trello Supported
Box Supported
Figma Not Supported
Google Calendar Not Supported
Google Meet Supported
Help Scout Supported
Jira Service Management Supported
Microsoft Outlook Not Supported
Rally Not Supported
Salesforce Supported
SatisMeter Supported
Typeform Supported
UserTesting Supported
X (Twitter) Supported
Zapier Supported
Zendesk Supported

Integrations

Jira Supported
Jira Work Management Supported
Slack Supported
Trello Supported
Box Not Supported
Figma Supported
Google Calendar Supported
Google Meet Not Supported
Help Scout Not Supported
Jira Service Management Not Supported
Microsoft Outlook Supported
Rally Supported
Salesforce Not Supported
SatisMeter Not Supported
Typeform Not Supported
UserTesting Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim EnjoyHQ and update features and information
Claim EnjoyHQ and update features and information
Claim UserTesting and update features and information
Claim UserTesting and update features and information