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Related Products
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Ender Turing:
About
Ender Turing is a conversation intelligence and speech analytics platform for contact centers, sales, and customer-success teams. It analyzes calls, chats, emails, support tickets, and meetings, producing transcripts, summaries, topics, tags, and configurable quality scores. AutoQA applies scorecards across conversations, while search, dashboards, charts, and funnels help teams examine customer reasons, script adherence, satisfaction, and performance. EnderGPT answers questions about conversations with cited examples, and automated alerts, reports, and coaching workflows help teams act on findings. Connectors, a browser extension, REST API, SFTP, and file upload bring conversation data into the platform. Enterprise plans support private-cloud and on-premise deployment.
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Level AI:
About
Level AI is the leading customer experience intelligence platform that helps enterprises analyze conversations, improve agent performance, and automate customer support across voice and chat.
Built for modern CX & contact centers, Level AI combines conversation analytics, automated quality assurance, real-time agent coaching, and AI virtual agents in a unified platform trained on real customer interactions.
By analyzing 100% of conversations, Level AI uncovers root causes of customer issues, identifies operational bottlenecks, and surfaces insights that help CX leaders improve service quality and resolution rates.
Organizations use Level AI to automate quality monitoring, deploy AI support agents, coach human agents in real time, and turn conversations into actionable insights.
The platform integrates with leading contact center systems to help enterprises scale support operations, improve customer satisfaction, and reduce costs through AI-driven automation.
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Ender Turing:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Level AI:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Ender Turing:
Audience
Contact centers and customer-success teams that need conversation analytics, automated quality scoring and coaching.
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Level AI:
Audience
Contact center leaders, CX operations teams, QA teams, and enterprises seeking conversation analytics, automated quality monitoring, and AI customer support automation.
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Ender Turing:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Level AI:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Ender Turing:
API
Offers API
Supported
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Level AI:
API
Offers API
Supported
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Ender Turing:
Screenshots and Videos |
Level AI:
Screenshots and Videos |
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Ender Turing:
Pricing
$39/agent/month
A free plan is available and does not expire. Contact-center accounts include up to 5 agents and 100 calls per agent per month, with a 10-minute call limit; sales and customer-success accounts include up to 3 users and 50 conversations per month, with a 30-minute meeting limit. Team plans start at $39/agent/month for contact centers and $59/user/month for sales and customer success. Business plans start at $79/agent/month and $89/user/month, respectively. Paid plans have no seat, conversation, or duration limits. Enterprise pricing is custom; private-cloud and on-premise deployment are available, with a one-time setup fee for on-premise. Ender Assist is available for $0.49 per assisted call.
Free Version
Supported
Free Trial
Not Supported
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Level AI:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Ender Turing:
Reviews/
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Level AI:
Reviews/
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Ender Turing:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Level AI:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Ender Turing:
Company InformationEnder Turing
Founded: 2020
Estonia
enderturing.com
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Level AI:
Company InformationLevel AI
Founded: 2020
United States
thelevel.ai/
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Ender Turing:
Alternatives |
Level AI:
Alternatives |
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Level AI:
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Level AI: | |||||
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Ender Turing:
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Level AI:
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Level AI:
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Ender Turing:
Categories |
Level AI:
Categories |
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Level AI:
Speech Analytics Features
Automatic Transcription
Supported
Call Center Management
Supported
Call Recording
Supported
Customer Experience Management
Supported
Data Security
Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Self-Service Search
Supported
Sentiment Analysis
Supported
Surveys & Feedback
Supported
Call Center Features
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Conversation Intelligence Features
Account Health Alerts
Not Supported
AI Insights
Supported
Call Analytics
Supported
Call Recording
Supported
Call Recording Cloud Storage
Supported
Call Snippets
Not Supported
Call Transcription
Supported
Call/Meeting Sharing
Not Supported
Sales Coaching
Supported
Topic Tags
Supported
Topic-Based Analytics
Supported
Video Conferencing Analytics
Supported
Win/Loss Analysis
Supported
Workforce Optimization (WFO) Features
eLearning
Not Supported
Interaction Analytics
Supported
Liability Recording
Not Supported
Performance Management
Supported
Quality Management
Supported
Real-time Guidance
Supported
Reporting
Supported
Speech Analytics
Supported
Surveying
Supported
Workforce Management
Not Supported
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Ender Turing:
Integrations
Five9
Supported
Genesys Cloud CX
Supported
8x8 Contact Center
Supported
Aircall
Supported
Amazon Connect
Supported
Assembled
Not Supported
Freshchat
Not Supported
Google Drive
Not Supported
HubSpot CRM
Not Supported
NetSuite
Not Supported
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Level AI:
Integrations
Five9
Supported
Genesys Cloud CX
Supported
8x8 Contact Center
Not Supported
Aircall
Not Supported
Amazon Connect
Not Supported
Assembled
Supported
Freshchat
Supported
Google Drive
Supported
HubSpot CRM
Supported
NetSuite
Supported
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Ender Turing:
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Level AI:
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