Ender Turing Intryc

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Ender Turing:

About

Ender Turing is a conversation intelligence and speech analytics platform for contact centers, sales, and customer-success teams. It analyzes calls, chats, emails, support tickets, and meetings, producing transcripts, summaries, topics, tags, and configurable quality scores. AutoQA applies scorecards across conversations, while search, dashboards, charts, and funnels help teams examine customer reasons, script adherence, satisfaction, and performance. EnderGPT answers questions about conversations with cited examples, and automated alerts, reports, and coaching workflows help teams act on findings. Connectors, a browser extension, REST API, SFTP, and file upload bring conversation data into the platform. Enterprise plans support private-cloud and on-premise deployment.
Intryc:

About

Intryc is an AI-powered platform designed to automate quality assurance processes for customer support teams. By evaluating 100% of customer interactions in real-time, Intryc enables organizations to enhance support quality without increasing operational costs. The platform offers features such as intelligent sampling, customizable scorecards, dynamic workload distribution, and tailored agent coaching, all aimed at streamlining QA workflows and providing actionable insights. Intryc integrates seamlessly with existing help desks and knowledge bases, allowing for quick implementation and minimal disruption to current operations. Intryc ensures each team member has what they need to drive quality, improve processes, and deliver outstanding customer experiences. Connect your help desk and organization knowledge base seamlessly in under 10 minutes. Custom scorecards based on internal knowledge, ensuring consistent and relevant evaluations.
Ender Turing:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Intryc:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ender Turing:

Audience

Contact centers and customer-success teams that need conversation analytics, automated quality scoring and coaching.
Intryc:

Audience

Customer support teams looking for a solution to enhance their quality assurance processes
Ender Turing:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Intryc:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Ender Turing:

API

Offers API Supported
Intryc:

API

Offers API Not Supported
Ender Turing:

Screenshots and Videos

Intryc:

Screenshots and Videos

Ender Turing:

Pricing

$39/agent/month
A free plan is available and does not expire. Contact-center accounts include up to 5 agents and 100 calls per agent per month, with a 10-minute call limit; sales and customer-success accounts include up to 3 users and 50 conversations per month, with a 30-minute meeting limit. Team plans start at $39/agent/month for contact centers and $59/user/month for sales and customer success. Business plans start at $79/agent/month and $89/user/month, respectively. Paid plans have no seat, conversation, or duration limits. Enterprise pricing is custom; private-cloud and on-premise deployment are available, with a one-time setup fee for on-premise. Ender Assist is available for $0.49 per assisted call.
Free Version Supported
Free Trial Not Supported
Intryc:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Ender Turing:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Intryc:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Ender Turing:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Intryc:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Ender Turing:

Company Information

Ender Turing
Founded: 2020
Estonia
enderturing.com
Intryc:

Company Information

Intryc
Founded: 2023
United States
www.intryc.com
Ender Turing:

Alternatives

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Intryc:

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Intryc:
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Intryc:
Ender Turing:

Categories

Intryc:

Categories

Ender Turing:

Integrations

8x8 Contact Center Supported
Aircall Supported
Amazon Connect Supported
Five9 Supported
Genesys Cloud CX Supported
NiCE CXone Mpower Supported
Talkdesk Supported
Twilio Flex Supported
Webex Contact Center Supported
Intryc:

Integrations

8x8 Contact Center Not Supported
Aircall Not Supported
Amazon Connect Not Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
NiCE CXone Mpower Not Supported
Talkdesk Not Supported
Twilio Flex Not Supported
Webex Contact Center Not Supported
Ender Turing:
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Intryc:
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