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Related Products
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Ender Turing:
About
Ender Turing is a conversation intelligence and speech analytics platform for contact centers, sales, and customer-success teams. It analyzes calls, chats, emails, support tickets, and meetings, producing transcripts, summaries, topics, tags, and configurable quality scores. AutoQA applies scorecards across conversations, while search, dashboards, charts, and funnels help teams examine customer reasons, script adherence, satisfaction, and performance. EnderGPT answers questions about conversations with cited examples, and automated alerts, reports, and coaching workflows help teams act on findings. Connectors, a browser extension, REST API, SFTP, and file upload bring conversation data into the platform. Enterprise plans support private-cloud and on-premise deployment.
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Intryc:
About
Intryc is an AI-powered platform designed to automate quality assurance processes for customer support teams. By evaluating 100% of customer interactions in real-time, Intryc enables organizations to enhance support quality without increasing operational costs. The platform offers features such as intelligent sampling, customizable scorecards, dynamic workload distribution, and tailored agent coaching, all aimed at streamlining QA workflows and providing actionable insights. Intryc integrates seamlessly with existing help desks and knowledge bases, allowing for quick implementation and minimal disruption to current operations. Intryc ensures each team member has what they need to drive quality, improve processes, and deliver outstanding customer experiences. Connect your help desk and organization knowledge base seamlessly in under 10 minutes. Custom scorecards based on internal knowledge, ensuring consistent and relevant evaluations.
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Ender Turing:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Intryc:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Ender Turing:
Audience
Contact centers and customer-success teams that need conversation analytics, automated quality scoring and coaching.
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Intryc:
Audience
Customer support teams looking for a solution to enhance their quality assurance processes
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Ender Turing:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Intryc:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Ender Turing:
API
Offers API
Supported
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Intryc:
API
Offers API
Not Supported
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Ender Turing:
Screenshots and Videos |
Intryc:
Screenshots and Videos |
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Ender Turing:
Pricing
$39/agent/month
A free plan is available and does not expire. Contact-center accounts include up to 5 agents and 100 calls per agent per month, with a 10-minute call limit; sales and customer-success accounts include up to 3 users and 50 conversations per month, with a 30-minute meeting limit. Team plans start at $39/agent/month for contact centers and $59/user/month for sales and customer success. Business plans start at $79/agent/month and $89/user/month, respectively. Paid plans have no seat, conversation, or duration limits. Enterprise pricing is custom; private-cloud and on-premise deployment are available, with a one-time setup fee for on-premise. Ender Assist is available for $0.49 per assisted call.
Free Version
Supported
Free Trial
Not Supported
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Intryc:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Ender Turing:
Reviews/
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Intryc:
Reviews/
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Ender Turing:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Intryc:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Ender Turing:
Company InformationEnder Turing
Founded: 2020
Estonia
enderturing.com
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Intryc:
Company InformationIntryc
Founded: 2023
United States
www.intryc.com
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Ender Turing:
Alternatives |
Intryc:
Alternatives |
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Intryc:
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Intryc:
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Intryc:
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Ender Turing:
Categories |
Intryc:
Categories |
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Ender Turing:
Integrations
8x8 Contact Center
Supported
Aircall
Supported
Amazon Connect
Supported
Five9
Supported
Genesys Cloud CX
Supported
NiCE CXone Mpower
Supported
Talkdesk
Supported
Twilio Flex
Supported
Webex Contact Center
Supported
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Intryc:
Integrations
8x8 Contact Center
Not Supported
Aircall
Not Supported
Amazon Connect
Not Supported
Five9
Not Supported
Genesys Cloud CX
Not Supported
NiCE CXone Mpower
Not Supported
Talkdesk
Not Supported
Twilio Flex
Not Supported
Webex Contact Center
Not Supported
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Ender Turing:
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Intryc:
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