QueueMetricsLoway
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Related Products
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About
A terminal-centric distro with a vibrant and friendly community at its core. A vibrant and friendly community, the beating heart of this distro, to guide you through your journey. Experience our distro with light and always evolving base. Read and download it on our latest release page. The EndeavourOS knowledge base, the place where you can find our wiki articles and video tutorials, is here as your guideline during your exploration in building your unique and personal system. Create your own destiny with an incredible journey. If you like to roll up your sleeves and go on an adventure, then you might want to give us a try. EndeavourOS isn’t an expressway to a predefined destination in computing, it is all about the journey towards your own destination, and on top of that, you’ll be meeting new and friendly faces during that exploration. Or more appropriate, your new Endeavour.
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About
QueueMetrics monitoring software lets you track agent productivity and agent time, payrolls, measure targets, conversion rates, ACD, IVR, Music on hold, generate outbound campaign statistics and monitor realtime processes with customizable wallboards.
It simplifies call center agents daily workflow using a dedicated agent interface with text messages and alarms options and integrates easily with all modern CRM in the market like Vtiger or Salesforce, includes a ready to use WebRTC softphone and a complete quality tracking tool.
Measure and improve all contact centre activities with more than 200 different metrics and manage your call center processes in realtime with extensions and calls control, live alarms, whisper mode, spy and barge mode.
More metrics and reports coming out for free every year!
QueueMetrics software is available on premise or as a cloud hosted service for FreePBX, Yeastar S PBX, Grandstream, Issabel, FusionPBX and many other Asterisk distros.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone seeking a terminal-centric system solution to improve all their tasks and operations
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Audience
call centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEndeavourOS
endeavouros.com
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Company InformationLoway
Founded: 2004
Switzerland
www.queuemetrics.com
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Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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